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Genuine Key on Original Machine but says its not RRS feed

  • Question

  • I have a DELL Zino HD. I bought it second hand so I am suspicious, but before I go back to the seller, I want to check. I have checked the DELL service tag and the spec of the machine is exactly as supplied. I have checked with Microsoft and the Windows 7 Home Premium product key is genuine. The windows 7 hologram sticker is intact and does not look to have been tampered with. It all looked 100% kosher.

    This is the MGA report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X9VM9-XY466-2F86H
    Windows Product Key Hash: Uspz+34qJJTany5ulkphpoL18+Q=
    Windows Product ID: 00359-OEM-9810037-25762
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {DF5D6509-7AA9-4AC7-9FB8-B8AC00444CF4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.120830-0334
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DF5D6509-7AA9-4AC7-9FB8-B8AC00444CF4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2F86H</PKey><PID>00359-OEM-9810037-25762</PID><PIDType>8</PIDType><SID>S-1-5-21-3046175329-4273524537-1604571209</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 400                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="6"/><Date>20090904000000.000000+000</Date></BIOS><HWID>ACB93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000002000
    Event Time Stamp: 10:12:2012 09:31
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAAADAAAAAwABAAEA6GFAGFiVVPmiqmzWFkjqRSzby1qTj2yFrlnI9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   APIC1531
      FACP DELL   FACP1531
      HPET DELL   OEMHPET 
      MCFG DELL   OEMMCFG 
      SLIC HPQOEM SLIC-MPC
      OSFR DELL   FX09   
      OEMB DELL   OEMB1531

    Friday, October 12, 2012 9:57 AM

Answers

  • Unfortunately, your MGA Reports indicates that someone installed a copy of Windows 7 Home Premium that is licensed only for a HP computer.  You'll need to remove it by reformatting the hard drive and installing a geniune edition of Windows.  Please see: Request Dell Backup Discs

    Carey Frisch

    Friday, October 12, 2012 2:11 PM
    Moderator
  • in addition to Carey's comments.

    you have activation exploits installed (hacks)

    1. your install was done using a hackers loader program as evidenced by a HP slic table on a Dell computer.

    2. you have an activation hack called RemoveWat installed.

    Friday, October 12, 2012 2:53 PM
    Answerer

All replies

  • Unfortunately, your MGA Reports indicates that someone installed a copy of Windows 7 Home Premium that is licensed only for a HP computer.  You'll need to remove it by reformatting the hard drive and installing a geniune edition of Windows.  Please see: Request Dell Backup Discs

    Carey Frisch

    Friday, October 12, 2012 2:11 PM
    Moderator
  • in addition to Carey's comments.

    you have activation exploits installed (hacks)

    1. your install was done using a hackers loader program as evidenced by a HP slic table on a Dell computer.

    2. you have an activation hack called RemoveWat installed.

    Friday, October 12, 2012 2:53 PM
    Answerer
  • ...and there's also another file mismatch.

    Clean install with legitimate media and Key definitely a necessity!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, October 14, 2012 11:22 AM
    Moderator