I see that you have started a new thread on this issue. First, carefully read Cal's most recent response in the original thread.
If Cal's suggestions don't help, I would try opening sample.mny and experimenting with that. If the sample.mny file also misbehaves it may help to re-install Money.
Another thing to consider, - there are a number of reasons why your Money account balance may not match the bank balance:
- accidentally deleting a transaction in Money
- clearing a Money transaction that's the wrong amount (you have $39.89 and the bank has $38.99)
- accidentally entering a transaction twice
etc.
Bill Becker