Answered by:
Denied Bonus pack offer

Question
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Tring to redeem bonus pack offer
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-23Q37-QRBDB-CPG4K
Windows Product Key Hash: GfbmSLLBKmjW+X4apsvckltcp7g=
Windows Product ID: 89578-OEM-7318862-62787
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: 2825971c-c502-4180-a910-68f254041ef0
Is Admin: No
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>2825971c-c502-4180-a910-68f254041ef0</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-CPG4K</PKey><PID>89578-OEM-7318862-62787</PID><PIDType>3</PIDType><SID>S-1-5-21-2943581524-2236097576-2368613493</SID><SYSTEM><Manufacturer>COMPAL </Manufacturer><Model>HEL80C </Model></SYSTEM><BIOS><Manufacturer>COMPAL</Manufacturer><Version>112B</Version><SMBIOSVersion major="2" minor="4"/><Date>20060926000000.000000+000</Date></BIOS><HWID>EE300500018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>64238CBD511270A</Val><Hash>p3hPYswpcEV2pXd2IM8s+rwzodg=</Hash><Pid>89451-901-6644735-66248</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>Saturday, March 17, 2007 5:35 PM
Answers
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Goosdad,
Everything ooks in order. Can you tell me exactly what is happening? Tell me what URL your attempting to download an what the error code is being given.
thank you
Thank you,
Stephen Holm
OGA Forum Program Manager,
Stephen MSMonday, March 19, 2007 9:16 PM -
Goosdad,
Can you provide more information? The diagnostic seems alright thus far. In turn I need more information such as a website and explaination as to why you were denied the bonus pack offer.
Thank you,
Stephen Holm
OGA Forum Manager,
Stephen MSMonday, March 19, 2007 11:10 PM -
Bought 2007 office pro. THe bonus offer link says its not eligableTuesday, March 20, 2007 3:58 AM
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Goosdad,
Thank you for re-posting here. Can you provide me me with exact URL? In turn I can look @ all the information which you are seeing. Also what version did you purchase full or upgrade version?
Thank you,
Stephen Holm
OGA Forum Manager,
Stephen MSTuesday, March 20, 2007 5:05 PM
All replies
-
Goosdad,
Everything ooks in order. Can you tell me exactly what is happening? Tell me what URL your attempting to download an what the error code is being given.
thank you
Thank you,
Stephen Holm
OGA Forum Program Manager,
Stephen MSMonday, March 19, 2007 9:16 PM -
Goosdad,
Can you provide more information? The diagnostic seems alright thus far. In turn I need more information such as a website and explaination as to why you were denied the bonus pack offer.
Thank you,
Stephen Holm
OGA Forum Manager,
Stephen MSMonday, March 19, 2007 11:10 PM -
Bought 2007 office pro. THe bonus offer link says its not eligableTuesday, March 20, 2007 3:58 AM
-
Goosdad,
Thank you for re-posting here. Can you provide me me with exact URL? In turn I can look @ all the information which you are seeing. Also what version did you purchase full or upgrade version?
Thank you,
Stephen Holm
OGA Forum Manager,
Stephen MSTuesday, March 20, 2007 5:05 PM