I got one care from futureshop with my laptop and they installed it, and i activated on that laptop, then i exchanged the laptop and when i turned on the laptop i got it says urgent go to help center on the windows one care. I am trying to register this but it wont let me i get this message.
No available plans
We're sorry; there are no plans available. This can happen for one of the following reasons:
- You currently have this plan or a similar plan.
- You have previously purchased this plan.
- You have this service, but it is not available.
- This plan is not available in your Country or Region.
The following plan(s) are currently, or were previously, associated with your e-mail address,
janel_0001@hotmail.com
- Windows Live OneCare ( purchased 09/09/2008, Subscription status: enabled )
For technical support, please contact Windows Live support at
http://support.live.com.
If you get this message more than once, report it as a recurring problem.
Message 3010
I am not sure wat to do, please help.