locked
wont let me run my desktop just allows me to access internet RRS feed

  • Question

  •  

    its says i have a bootleg version of windows but i bought it with my pc why in the #$% is it doing this?!? as soon as i log my password it says it found an change or pirate vs of windows
    Wednesday, January 9, 2008 12:47 AM

Answers

  • Thread Locked

     

    I am unable to troubleshoot 3+ people in the same thread. And from personal experiance about 90% of the posts that say "I have the same issue" in fact, do not.

     

    If you have a Validation or Activation issue, please create your Own thread for your Own issue. In that new thread provide a Diagnostic Report and a detailed description of the issue (Please Note:  saying "I have the same issue as everyone else" does not provide me any information)

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Thursday, January 10, 2008 9:20 PM

All replies

  • Hello c0ldbl00ded,

     

       In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2651554&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Wednesday, January 9, 2008 10:24 PM
  •  

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-B7F3K-JFVX2-VBH7K
    Windows Product Key Hash: TDRDZuOn6fQ7SyNRpPgZATY3PdE=
    Windows Product ID: 89579-236-0200516-71620
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6000.2.00010100.0.0.004
    CSVLK Server: N/A, hr = 0x80070002
    CSVLK PID: N/A, hr = 0x80004005
    ID: {71C106F3-C67C-41EF-AAC4-A08AD45B3456}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Enterprise
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: X:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{71C106F3-C67C-41EF-AAC4-A08AD45B3456}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VBH7K</PKey><PID>89579-236-0200516-71620</PID><PIDType>1</PIDType><SID>S-1-5-21-20083584-4016604664-3007905987</SID><SYSTEM><Manufacturer>ASUSTEK COMPUTER INC</Manufacturer><Model>P5W DH Deluxe</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2406   </Version><SMBIOSVersion major="2" minor="4"/><Date>20071116000000.000000+000</Date></BIOS><HWID>C5303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    I never got an oppertunity to input anything. I have a liscence for this but cant open the control panel to put it in? Any Ideas??

    Thursday, January 10, 2008 1:03 AM
  • Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
    Windows Product ID: 89578-OEM-7332157-00211
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {DB0EE490-7FA8-4CFC-9599-D506BAE10091}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: M:20080109183138693-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-337-8009_E2AD56EA-338-2f0d_16E0B333-80-80004005_B4D0AA8B-911-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\user32.dll[6.0.6000.16438]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DB0EE490-7FA8-4CFC-9599-D506BAE10091}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-3773506846-579402208-1686251911</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5630     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.50</Version><SMBIOSVersion major="2" minor="33"/><Date>20070213000000.000000+000</Date></BIOS><HWID>49323507018400EA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>73DF55868541066</Val><Hash>rbS+fMRx6NvAaGEtPLoXY8TUb80=</Hash><Pid>70141-051-1769991-56949</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 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

     

    same thing happened to me. help?

    Thursday, January 10, 2008 2:41 AM
  • Thread Locked

     

    I am unable to troubleshoot 3+ people in the same thread. And from personal experiance about 90% of the posts that say "I have the same issue" in fact, do not.

     

    If you have a Validation or Activation issue, please create your Own thread for your Own issue. In that new thread provide a Diagnostic Report and a detailed description of the issue (Please Note:  saying "I have the same issue as everyone else" does not provide me any information)

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Thursday, January 10, 2008 9:20 PM