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On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x1A8' to display the error text. RRS feed

  • Question

  • I have a pc in a domain that is now prompting to be activated.  Each time I try any of the 'slmgr" commands I get the error "On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x1A8' to display the error text".  Here is the output of the microsoft genuine diagnostic...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
    Windows Product ID: 00371-868-0000007-85108
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {A9BB2A35-C0D3-4FB2-904E-4E93A778CA35}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.150202-1526
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-458-80041001_025D1FF3-344-80041001_025D1FF3-229-80041001_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2efd_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A9BB2A35-C0D3-4FB2-904E-4E93A778CA35}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85108</PID><PIDType>1</PIDType><SID>S-1-5-21-3744851003-493251513-1735311286</SID><SYSTEM/><BIOS/><HWID>DA473407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>471BD515DBD7D88</Val><Hash>seJbn1fn5lxG495kbk6UI84AY1g=</Hash><Pid>89396-708-0277676-65349</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x1A8' to display the error text.
    Error: 0x1A8 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAAABAAMAAQABAAAAAQABAAEA6GEQhC5U6KJ0+niEdnRmVxZV6h3I9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-BPC
      FACP HPQOEM SLIC-BPC
      HPET HPQOEM SLIC-BPC
      MCFG HPQOEM SLIC-BPC
      SLIC HPQOEM SLIC-BPC
      SSDT HPQOEM SLIC-BPC

    Wednesday, April 22, 2015 3:37 PM

Answers

  • Found out there was a VLMSC DNS record for another DC that is not a KMS server.  The pc had a record of this under the HKEY_User\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform.  Changed that to the actual KMS server and windows activated.
    • Marked as answer by Skasko Wednesday, April 22, 2015 3:59 PM
    Wednesday, April 22, 2015 3:59 PM

All replies

  • Found out there was a VLMSC DNS record for another DC that is not a KMS server.  The pc had a record of this under the HKEY_User\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform.  Changed that to the actual KMS server and windows activated.
    • Marked as answer by Skasko Wednesday, April 22, 2015 3:59 PM
    Wednesday, April 22, 2015 3:59 PM
  • That's odd - the error in MGADiag had nothing whatever to do with that problem.

    Please post a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, April 22, 2015 6:30 PM
    Moderator
  • i am having the same isue..i am in the registry where you said u changed that file,but can u walk me thru that part..thank you.

    Wednesday, November 23, 2016 10:54 PM
  • Please start a new thread of your own, and provide your own MGADiag report

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, November 25, 2016 1:33 PM
    Moderator
  • you have commented on something that catches my eye - in my case a Windows 2012 R2 server (volume license using KMS) is intermittently having an issue where it suddenly displays that it needs to Activate although it has been activated successfully previously.  This is a server that has been built about a year ago.  On this server when having this odd issue, if I can get the SLMGR to run with either the /dli or /dlv switch it queries the KMS and displays the licensing information showing it properly licensed and the Windows Desktop Activation overlay (lower right corner) goes away. I typically reboot the server then to ensure no issues occur. Today as I encountered this and have various issues running the SLMGR (error message were of no help) I've rebooted twice now and still no luck. Doing the Google/BING I found this and remembered that the Software Protection service doesn't start albeit it is set to Automatic (delayed start).  Think there may be some correlation there - will investigate.

    As for the regedit location - I did a find (CTL + F3) for the 'SoftwareProtectionPlatform' key before I found that location - the KMS name and port are both valid ...along the way I found other keys of that same name:

    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\SoftwareProtectionPlatform
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform
    • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform
    • HKEY_USERS\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform\

    Dale Unroe

    Tuesday, February 7, 2017 8:50 PM
  • (strange - I had to unlock this thread to be able to respond!)

    Dale

    Windows 2012 is based on the same core as Windows 8 - and doesn't use the same licensing protection system as Windows 7

    I don't have a Win 8/Server 2012 system handy, but if you run the licensingdiag tool, it will produce a report similar to the MGADiag one

    The syntax is...

    Please open an Elevated Command Prompt window (in Start, type 'Command' - a Command Prompt icon will appear, right-click on it, and select Run as Administrator)

    At the Prompt, type

    Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab

    (note the spaces!)

    two files will be put on your desktop -

    open the 'report.txt' file in Notepad, and copy/paste the results to your response - you can ignore the repfiles.cab file for the moment, as it's only backup data

    I can try and analyse it here - or you can post it in the more appropriate Server forums where someone from MS may see it and respond.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, February 8, 2017 12:26 PM
    Moderator
  • <DiagReport>
    <LicensingData>
      <ToolVersion>10.0.15063.0</ToolVersion>
      <LicensingStatus>SL_LICENSING_STATUS_NOTIFICATION</LicensingStatus>
      <LicensingStatusReason>0xC004FC07</LicensingStatusReason>
      <LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>
      <LocalGenuineResultP>0</LocalGenuineResultP>
      <LastOnlineGenuineResult>0x00000000</LastOnlineGenuineResult>
      <GraceTimeMinutes>0</GraceTimeMinutes>
      <TotalGraceDays>0</TotalGraceDays>
      <ValidityExpiration></ValidityExpiration>
      <ActivePartialProductKey>YG9R6</ActivePartialProductKey>
      <ActiveProductKeyPid2>00329-20000-00001-AA628</ActiveProductKeyPid2>
      <OSVersion>10.0.15063.2.00010100.0.0.072</OSVersion>
      <ProductName>Windows 10 Enterprise Evaluation</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>EnterpriseEval</EditionId>
      <BuildLab>15063.rs2_release.170317-1834</BuildLab>
      <TimeZone>Eastern Standard Time(GMT-04:00)</TimeZone>
      <ActiveSkuId>3f4c0546-36c6-46a8-a37f-be13cdd0cf25</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, TIMEBASED_EVAL channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>e90357b0-ef56-b92d-2f9d-5571b23db028</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03292-000-000001-00-1033-15063.0000-2232017</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Retail:TB:Eval</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
      <OfflineInstallationId>059739587577237193335852468105245748083682733962296057854279443</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
      <ComputerSid>S-1-5-21-4154903372-1954972041-1628966260</ComputerSid>
      <ProductLCID>1033</ProductLCID>
      <UserLCID>1033</UserLCID>
      <SystemLCID>1033</SystemLCID>
      <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
      <ServiceAvailable>true</ServiceAvailable>
      <OemMarkerVersion>0x00020001</OemMarkerVersion>
      <OemId>TOSQCI</OemId>
      <OemTableId>TOSQCI00</OemTableId>
      <OA3ProductKey>0xC004F057</OA3ProductKey>
      <Manufacturer>TOSHIBA</Manufacturer>
      <Model>Qosmio X505</Model>
      <InstallDate>20170811003810.000000-240</InstallDate>
    </LicensingData>
    <HealthCheck>
      <Result>PASS</Result>
      <TamperedItems></TamperedItems>
    </HealthCheck>
    <GenuineAuthz>
      <ServerProps>0xc004f200</ServerProps>
    </GenuineAuthz>
    </DiagReport>
    Thursday, August 31, 2017 12:24 AM
  • This is a Windows 10 install - of an Evaluation version of Enterprise.

    The error code shows that the license has expired - you will need to download a new evaluation copy and clean-install it if you wish to continue to use Windows 10 Enterprise.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, August 31, 2017 3:24 PM
    Moderator
  • Can you provide me a good link for this and after I clean install it will I be able to use on of the codes for KMS (slmgr /ipk<KMS KEY>)?

    Thank You for your help!

    Friday, September 1, 2017 12:34 AM