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    Hi,

    I have a clean Server 2008 64bit install running Sql2005 64 Bit, MOSS 2007 SP1, and CRM 4.0.

    When I attempt to run CRMv4.0-KB952858-i386-Server-INTL.exe I get an error message saying 

    action Microsoft.Crm.UpdateWrapper.DBUpdateAction failed.

    The following registry key cannot be opened: SOFTWARE\Microsoft\MSCRM\


    Immediately after uncompressing.

     I have read another post mentioning that this is becuase they it's not a 64 bit app. ON the download page the only 64 bit version is for AMD which I'm not running.

    Any suggestions.


    Thanks,
    Adam

    Wednesday, February 4, 2009 1:41 AM

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    If you have a 64 bit server (including non AMD) You need to install the 64 bit version.  When you see AMD64, it is all 64 bit systems, including Intel.  AMD64 is the standard.
    • Marked as answer by Agilbert2003 Tuesday, February 10, 2009 8:15 PM
    Sunday, February 8, 2009 1:36 PM
    Moderator

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    If you have a 64 bit server (including non AMD) You need to install the 64 bit version.  When you see AMD64, it is all 64 bit systems, including Intel.  AMD64 is the standard.
    • Marked as answer by Agilbert2003 Tuesday, February 10, 2009 8:15 PM
    Sunday, February 8, 2009 1:36 PM
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    Thanks Joel,

    MS, in my opinion should simply call it X64 as they do with the bulk of 64 bit apps to remove the confusion.

    Adam
    Tuesday, February 10, 2009 8:16 PM