Answered by:
genuine windows 7 status ID not available

Question
-
i think i have deleted something important with registry cleaner. now my computer does not recognize W7 as a genuine copy and I can't activate it using "slui4.exe".
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc0000034
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C36163D5-9140-4599-8F55-9ABB5AD8B3E3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C36163D5-9140-4599-8F55-9ABB5AD8B3E3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-1267569939-4289839673-2558691141</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>Lenovo IdeaPad Y580</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5DCN37WW(V2.04)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120605000000.000000+000</Date></BIOS><HWID>314A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC0000034' to display the error text.
Error: 0xC0000034
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAIAAQABAAIAAQACAAAABAABAAEAln1wnLIDTjQu8v4rRKP0jd6ILOLQ1lg8OkT+vSKYlmM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO CB-01
FACP LENOVO CB-01
HPET LENOVO CB-01
BOOT LENOVO CB-01
MCFG LENOVO CB-01
UEFI LENOVO CB-01
ASF! LENOVO CB-01
SLIC LENOVO CB-01
SSDT LENOVO CB-01
ASPT LENOVO CB-01
FPDT LENOVO CB-01
SSDT LENOVO CB-01
SSDT LENOVO CB-01
SSDT LENOVO CB-01
Tuesday, February 18, 2014 6:58 PM
Answers
-
Sorry about the delay!
They look about right - so we'll have to look elsewhere, or go direct to a repair install.
Probably the quickest solution would be the repair.
Download the SP1 Refresh for your language and edition from the links on these pages...
Heidoc -
Microsoft DR Download linksThe links are for downloads from the Digital River servers run for MS, so are about as safe as
you can get :)Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.
Note - that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)
Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.
Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html
- and they should help you get through it (it's not as difficult as it looks!)
Always ask questions first if you're unsure - either here, or in sevenforums.
Good luck with it!
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Friday, April 18, 2014 2:05 PM
- Marked as answer by Noel D PatonModerator Saturday, April 26, 2014 6:08 PM
Saturday, April 5, 2014 11:46 AMModerator
All replies
-
1) Which registry 'cleaner' (AKA 'destroyer') did you use?
2) Have you tried a System Restore back to a time the system was OK?
Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.
SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.
Post a new MGADiag report with details of any error messages encountered.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Tuesday, February 18, 2014 9:41 PMModerator -
thanks, i used bitdefender's registry cleaner. system restore didn't work. I'll try your suggestions later and post the results.Wednesday, February 19, 2014 3:40 AM
-
please see this folder for CBS log
https://skydrive.live.com/?cid=E28BA2F0BB2B50AF&id=E28BA2F0BB2B50AF%21336
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc0000034
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C36163D5-9140-4599-8F55-9ABB5AD8B3E3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C36163D5-9140-4599-8F55-9ABB5AD8B3E3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-1267569939-4289839673-2558691141</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>Lenovo IdeaPad Y580</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5DCN37WW(V2.04)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120605000000.000000+000</Date></BIOS><HWID>314A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC0000034' to display the error text.
Error: 0xC0000034
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAIAAQABAAIAAQACAAAABAABAAEAln1wnLIDTjQu8v4rRKP0jd6ILOLQ1lg8OkT+vSKYlmM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO CB-01
FACP LENOVO CB-01
HPET LENOVO CB-01
BOOT LENOVO CB-01
MCFG LENOVO CB-01
UEFI LENOVO CB-01
ASF! LENOVO CB-01
SLIC LENOVO CB-01
SSDT LENOVO CB-01
ASPT LENOVO CB-01
FPDT LENOVO CB-01
SSDT LENOVO CB-01
SSDT LENOVO CB-01
SSDT LENOVO CB-01
Wednesday, February 19, 2014 7:12 AM -
Sorry for the delay!
Your CBS log shows a mass of this type of error..
2014-02-18 13:53:20, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)
Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file
Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Thursday, February 27, 2014 6:44 PM
- Marked as answer by Noel D PatonModerator Thursday, March 6, 2014 2:33 PM
- Unmarked as answer by Noel D PatonModerator Monday, March 10, 2014 10:55 PM
Sunday, February 23, 2014 12:05 PMModerator -
Hi, Sorry for delay in replying
I have uploaded the file to https://onedrive.live.com/?gologin=1&mkt=en-CA#cid=E28BA2F0BB2B50AF&id=E28BA2F0BB2B50AF%21336
Monday, March 10, 2014 7:35 PM -
The CheckSUR report is clear.
Please post a new MGADiag report - it's almost a month since the last, and things may have changed.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Monday, March 10, 2014 10:55 PMModerator -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc0000034
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C36163D5-9140-4599-8F55-9ABB5AD8B3E3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C36163D5-9140-4599-8F55-9ABB5AD8B3E3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-1267569939-4289839673-2558691141</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>Lenovo IdeaPad Y580</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5DCN37WW(V2.04)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120605000000.000000+000</Date></BIOS><HWID>314A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC0000034' to display the error text.
Error: 0xC0000034
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAIAAQABAAIAAAACAAAABAABAAEAln1wnHcWsgMu8v4rRKP0jSzi0NZYPDpE/r0imJZj
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO CB-01
FACP LENOVO CB-01
HPET LENOVO CB-01
BOOT LENOVO CB-01
MCFG LENOVO CB-01
UEFI LENOVO CB-01
ASF! LENOVO CB-01
SLIC LENOVO CB-01
SSDT LENOVO CB-01
ASPT LENOVO CB-01
FPDT LENOVO CB-01
SSDT LENOVO CB-01
SSDT LENOVO CB-01
SSDT LENOVO CB-01
Sunday, March 16, 2014 1:28 AM -
Still the same :(
What Anti-Virus is currently installed? What other AV's have EVER been installed?
Let's scout around and see if we can isolate which 'object' the error message says it can't find...Please open an Elevated COmmand Prompt, and run the following commands...
NET START SPPSVC
NET START SPPUINOTIFY
NET START SPLDR
REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}
REG QUERY HKCR\CLSID\{B54F3743-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32
Post the results..
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Sunday, March 16, 2014 10:12 AMModerator -
sorry for the late reply. I used Bitdefender Antivirus software. It had a registry cleaner too.
here's the result:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START SPPSVC
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>
C:\Windows\system32>NET START SPPUINOTIFY
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>
C:\Windows\system32>NET START SPLDR
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>
C:\Windows\system32>REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6
}
HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2
C:\Windows\system32>
C:\Windows\system32>REG QUERY HKCR\CLSID\{B54F3743-5B07-11cf-A4B0-00AA004A55E8}\
InprocServer32
HKEY_CLASSES_ROOT\CLSID\{B54F3743-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32
(Default) REG_SZ C:\Windows\system32\vbscript.dll
ThreadingModel REG_SZ Both
C:\Windows\system32>Wednesday, March 26, 2014 6:40 PM -
Sorry about the delay!
They look about right - so we'll have to look elsewhere, or go direct to a repair install.
Probably the quickest solution would be the repair.
Download the SP1 Refresh for your language and edition from the links on these pages...
Heidoc -
Microsoft DR Download linksThe links are for downloads from the Digital River servers run for MS, so are about as safe as
you can get :)Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.
Note - that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)
Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.
Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html
- and they should help you get through it (it's not as difficult as it looks!)
Always ask questions first if you're unsure - either here, or in sevenforums.
Good luck with it!
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Friday, April 18, 2014 2:05 PM
- Marked as answer by Noel D PatonModerator Saturday, April 26, 2014 6:08 PM
Saturday, April 5, 2014 11:46 AMModerator