genuine windows 7 status ID not available

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  1) Which registry 'cleaner' (AKA 'destroyer') did you use?

  2) Have you tried a System Restore back to a time the system was OK?

  Please run a full CHKDSK and SFC scan....

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

  At the Command prompt, type

  CHKDSK C: /R

  and hit the Enter key.

  You will be told that the drive is locked,

  and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

  The CHKDSK will take a few hours depending on the size of the drive, so be patient!

  After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

  then run the SFC.

  SFC -System File Checker - Instructions

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

  At the Command prompt, type

  SFC /SCANNOW

  and hit the Enter key

  Wait for the scan to finish - make a note of any error messages - and then reboot.

  Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

  Post a new MGADiag report with details of any error messages encountered.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Tuesday, February 18, 2014 9:41 PM

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  thanks, i used bitdefender's registry cleaner. system restore didn't work. I'll try your suggestions later and post the results.

  Wednesday, February 19, 2014 3:40 AM
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  please see this folder for CBS log

  https://skydrive.live.com/?cid=E28BA2F0BB2B50AF&id=E28BA2F0BB2B50AF%21336

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc0000034
  Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
  Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
  Windows Product ID: 00359-OEM-8992687-00249
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {C36163D5-9140-4599-8F55-9ABB5AD8B3E3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120830-0333
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{C36163D5-9140-4599-8F55-9ABB5AD8B3E3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-1267569939-4289839673-2558691141</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>Lenovo IdeaPad Y580</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5DCN37WW(V2.04)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120605000000.000000+000</Date></BIOS><HWID>314A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC0000034' to display the error text.
  Error: 0xC0000034 
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: N/A
  HealthStatus: 0x0000000000000000
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: OAAAAAIAAQABAAIAAQACAAAABAABAAEAln1wnLIDTjQu8v4rRKP0jd6ILOLQ1lg8OkT+vSKYlmM=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC LENOVO CB-01   
    FACP LENOVO CB-01   
    HPET LENOVO CB-01   
    BOOT LENOVO CB-01   
    MCFG LENOVO CB-01   
    UEFI LENOVO CB-01   
    ASF! LENOVO CB-01   
    SLIC LENOVO CB-01   
    SSDT LENOVO CB-01   
    ASPT LENOVO CB-01   
    FPDT LENOVO CB-01   
    SSDT LENOVO CB-01   
    SSDT LENOVO CB-01   
    SSDT LENOVO CB-01   
  
  

  Wednesday, February 19, 2014 7:12 AM
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  Sorry for the delay!

  Your CBS log shows a mass of this type of error..

  2014-02-18 13:53:20, Error                 CBS    Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]

  Please download and save  the CheckSUR tool from http://support.microsoft.com/kb/947821

  (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

  Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

  The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file  - and an archive …\checksur.persist.log file

  Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Thursday, February 27, 2014 6:44 PM
  • Marked as answer by Noel D PatonModerator Thursday, March 6, 2014 2:33 PM
  • Unmarked as answer by Noel D PatonModerator Monday, March 10, 2014 10:55 PM

  Sunday, February 23, 2014 12:05 PM

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  Hi, Sorry for delay in replying 

  I have uploaded the file to https://onedrive.live.com/?gologin=1&mkt=en-CA#cid=E28BA2F0BB2B50AF&id=E28BA2F0BB2B50AF%21336

  Monday, March 10, 2014 7:35 PM
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  The CheckSUR report is clear.

  Please post a new MGADiag report - it's almost a month since the last, and things may have changed.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Monday, March 10, 2014 10:55 PM

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  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc0000034
  Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
  Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
  Windows Product ID: 00359-OEM-8992687-00249
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {C36163D5-9140-4599-8F55-9ABB5AD8B3E3}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120830-0333
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Allowed
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{C36163D5-9140-4599-8F55-9ABB5AD8B3E3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-1267569939-4289839673-2558691141</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>Lenovo IdeaPad Y580</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5DCN37WW(V2.04)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120605000000.000000+000</Date></BIOS><HWID>314A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC0000034' to display the error text.
  Error: 0xC0000034 
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: N/A
  HealthStatus: 0x0000000000000000
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: NgAAAAIAAQABAAIAAAACAAAABAABAAEAln1wnHcWsgMu8v4rRKP0jSzi0NZYPDpE/r0imJZj
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC LENOVO CB-01   
    FACP LENOVO CB-01   
    HPET LENOVO CB-01   
    BOOT LENOVO CB-01   
    MCFG LENOVO CB-01   
    UEFI LENOVO CB-01   
    ASF! LENOVO CB-01   
    SLIC LENOVO CB-01   
    SSDT LENOVO CB-01   
    ASPT LENOVO CB-01   
    FPDT LENOVO CB-01   
    SSDT LENOVO CB-01   
    SSDT LENOVO CB-01   
    SSDT LENOVO CB-01   
  
  

  Sunday, March 16, 2014 1:28 AM
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  Still the same :(

  What Anti-Virus is currently installed? What other AV's have EVER been installed?

  Let's scout around and see if we can isolate which 'object' the error message says it can't find...Please open an Elevated COmmand Prompt, and run the following commands...

  NET START SPPSVC

  NET START SPPUINOTIFY

  NET START SPLDR

  REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}

  REG QUERY HKCR\CLSID\{B54F3743-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32

  Post the results..

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Sunday, March 16, 2014 10:12 AM

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  sorry for the late reply. I used Bitdefender Antivirus software. It had a registry cleaner too.
  
  here's the result:
  
  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>NET START SPPSVC
  The requested service has already been started.
  
  More help is available by typing NET HELPMSG 2182.
  
  
  C:\Windows\system32>
  C:\Windows\system32>NET START SPPUINOTIFY
  The requested service has already been started.
  
  More help is available by typing NET HELPMSG 2182.
  
  
  C:\Windows\system32>
  C:\Windows\system32>NET START SPLDR
  The requested service has already been started.
  
  More help is available by typing NET HELPMSG 2182.
  
  
  C:\Windows\system32>
  C:\Windows\system32>REG QUERY HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6
  }
  
  HKEY_CLASSES_ROOT\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}\1.2
  
  C:\Windows\system32>
  C:\Windows\system32>REG QUERY HKCR\CLSID\{B54F3743-5B07-11cf-A4B0-00AA004A55E8}\
  InprocServer32
  
  HKEY_CLASSES_ROOT\CLSID\{B54F3743-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32
      (Default)    REG_SZ    C:\Windows\system32\vbscript.dll
      ThreadingModel    REG_SZ    Both
  
  
  C:\Windows\system32>

  Wednesday, March 26, 2014 6:40 PM
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  Sorry about the delay!

  They look about right - so we'll have to look elsewhere, or go direct to a repair install.

  Probably the quickest solution would be the repair.

  Download the SP1 Refresh for your language and edition from the links on these pages...

  Heidoc -
  Microsoft DR Download links

  The links are for downloads from the Digital River servers run for MS, so are about as safe as
  you can get :)

  Once you have it  downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

  Note - that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)

  Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

  Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html

  - and they should help you get through it (it's not as difficult as it looks!)

  Always ask questions first if you're unsure - either here, or in sevenforums.

  Good luck with it!

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Friday, April 18, 2014 2:05 PM
  • Marked as answer by Noel D PatonModerator Saturday, April 26, 2014 6:08 PM

  Saturday, April 5, 2014 11:46 AM

  Moderator