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Validation issues when rolling back from Windows 10 RRS feed

  • Question

  • So, I "upgraded" to Windows 10 from Window 7. I had a ton of issues with programs locking up, not running smoothly, etc. Finally I decided to go back to Windows 7.

    When I rolled back, it told me that my validation code was incorrect, so tried to change it using the utility provided. It said that it was successful and that the code I entered (that came with the PC) was valid but the screen still shows the old code and the update "didn't go through" or save. It was working fine before I upgraded - How do I fix this?

    Thank you!!

    Saturday, August 1, 2015 3:53 AM

Answers

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, August 2, 2015 8:47 AM
    Moderator