I purchased a refurbished pc about a year ago. It has what I think is a valid COA, but it states that it is refurbished.
I would like to use the microsoft antivirus software, but windows won't validate.
Have tried adding the plugin they suggest and can't locate it so I assume it didn't install.
Used to have firefox as my default, but since switched it to explorer.
Here's what I get after running: http://www.microsoft.com/genuine/diag/RunDiags.aspx?displaylang=en
| Passed |
Active scripting allowed |
| Passed |
Display images enabled |
| Failed |
Computer time and date correct |
| Passed |
Cookies enabled |
| Passed |
Plug-ins enabled |
| Failed |
genuine Microsoft software plug-ins are installed and loaded |
| Passed |
Office validation ActiveX loaded |
| Passed |
Validation Self-help ActiveX loaded |
| Failed |
genuine Microsoft software plug-ins connect with Microsoft validation servers |
Here's what I get after running:
http://go.microsoft.com/fwlink/?linkid=52012
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Clock sync error
Validation Code: 10
Cached Validation Code: N/A
Windows Product Key: *****-*****-KC6BX-HQQ7V-BCMPY
Windows Product Key Hash: 3ynKNTO4geS85hHkE+JmPQee468=
Windows Product ID: 00740-311-4200206-22395
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro
OGA Data-->
Office Status: 102
Microsoft Office Professional 2007 - 110 Time Out of Sync
2007 Microsoft Office system - 100 Genuine
File Scan Data-->
Other data-->
SYSTEM><Manufacturer>IBM</Manufacturer><Model>9210RUS</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>2EKT37AUS</Version><SMBIOSVersion major="2" minor="34"/><Date>20060613000000.000000+000</Date></BIOS><HWID>3261327F0184E06C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><
Please help me figure this out, thanks!
Your problem is the Time settings - Whereabouts are you?
Your Computer thinks you are in the US Central Time Zone.
If you're not, but the clock is still correct, then that's the source of your problems. Go to Regional Settings, and set the Zone properly, then reset the clock back to the right time.
Go back to
if it fails again, go back to the Diags site and see what has changed this time.
Post a new MGADiag when you're done.
--
Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC |
The Three-toed Sloth
