locked
Your computer is not running genuin windows. RRS feed

  • Question

  • I recently (3 days ago) started getting this message saying you are not running genuine windows, it's also telling me to restart my computer to download some essential files. I made some tweaks to my computer such as rainmeter, objects dock, and themes, and im not shure if that is the reason why its reading my comp as satire windows. I fi restart, will all my tweaks be lost.etc? Some of the tweaks have been read as melware... I did make a restore point on my comp anyhow, but i would still appreciate an answer, will any of these modifications i made have something to do with this error? And will they be lost if rebooted? Thanks!
    Monday, January 2, 2012 5:21 AM

Answers

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Monday, January 2, 2012 5:34 AM
    Answerer

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Monday, January 2, 2012 5:34 AM
    Answerer
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, January 6, 2012 11:55 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE20
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {25A1A29B-5A0E-4D33-996E-3A8E55AA5E7A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.111025-1503
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\OWNER\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{25A1A29B-5A0E-4D33-996E-3A8E55AA5E7A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2537821729-1105314517-1388194543</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20080728000000.000000+000</Date></BIOS><HWID>64BB3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
    Windows Activation Technologies-->
    HrOffline: 0x8004FE20
    HrOnline: N/A
    HealthStatus: 0x0001000000002800
    Event Time Stamp: 1:16:2012 15:43
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered Service: sppsvc
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJQixIu0PAyIevyQRoNaJYwSggNW8ESiKoU=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   M08    
      FACP DELL   M08    
      HPET DELL   M08    
      MCFG DELL   M08    
      ASF! DELL   M08    
      TCPA
      SLIC ACRSYS ACRPRDCT
      SSDT PmRef CpuPm
    Monday, January 16, 2012 8:56 PM
  • "plstw" wrote in message news:e40dfe11-b396-4e81-9a2f-218544b97d76...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE20
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
     
    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20080728000000.000000+000</Date></BIOS
     
    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
    Windows Activation Technologies-->
    HrOffline: 0x8004FE20
    HrOnline: N/A
    HealthStatus: 0x0001000000002800
    Event Time Stamp: 1:16:2012 15:43
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered Service: sppsvc
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes  
      ASF! DELL  M08   
     
      SLIC ACRSYS ACRPRDCT
      SSDT PmRef CpuPm
     
     
     
    Please repost your report to your OWN NEW thread – where it can receive proper attention without confusing everyone!
    Having said that – your installation is non-genuine, being initially enabled by a hacker’s Loader program.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 16, 2012 9:04 PM
    Moderator
  • I'm so sorry. I misunderstood. 

     

    Monday, January 16, 2012 10:53 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-77WWD-FBQYQ-F3779
    Windows Product Key Hash: N9vvHq4PWDdzA7cXd3w6eUSPjkU=
    Windows Product ID: 00359-OEM-8783711-92489
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {9C842811-E487-4DF0-9AA4-BB452791348C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9C842811-E487-4DF0-9AA4-BB452791348C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-F3779</PKey><PID>00359-OEM-8783711-92489</PID><PIDType>3</PIDType><SID>S-1-5-21-7083554-2397982427-2434938534</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A505</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.80</Version><SMBIOSVersion major="2" minor="4"/><Date>20100525000000.000000+000</Date></BIOS><HWID>03323C07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pakistan Standard Time(GMT+05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 6:26:2012 19:25
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: OAAAAAIAAwABAAEAAQACAAAAAwABAAEA6GGgiDmCnsYEM45oMAY4QIihN/qaiCiy/JGckfgBRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            TOSINV        TOSINV00
      FACP            TOSINV        TOSINV00
      HPET            TOSINV        TOSINV00
      BOOT            TOSINV        TOSINV00
      MCFG            TOSINV        TOSINV00
      ASF!            TOSINV        TOSINV00
      SLIC            TOSINV        TOSINV00
      SSDT            PmRef        CpuPm

    Wednesday, June 27, 2012 4:09 PM
  • please read the sticky at the top of the forum  please read before posting

    One Issue Per Thread:

    Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post your issue in another person's thread).

    It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.

    Wednesday, June 27, 2012 4:17 PM
    Answerer