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Trojan:Win32/Meredrop RRS feed

  • Question

  •  

    For some reason, WinLive is unable to quarantine it and the results from google have not been much help. How do I get rid of this trojan?
    Tuesday, February 12, 2008 6:17 AM

Answers

All replies

  • can you post the support log details for the infection?

     

    On Onecare click change settings

    Click on Logging

    Click Generate Support Log

     

    It will come up with an XML file click on antivirus and you'll have the details of the infection that could not be deleted

     

    copy and paste it here

     

    Tuesday, February 12, 2008 12:50 PM
  • While Danzig is correct in how to identify where the infection is located and why it can't be quarantined, please see this post for information about Quarantine Failed - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1548384&SiteID=2

     

    -steve

     

     

    Tuesday, February 12, 2008 1:08 PM
    Moderator