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Can't Validate Office XP Professional Special Edition RRS feed

  • Question

  • I ran the validation test online and was told that FrontPage 2002, Publisher 2002, and Word 2002 were all validated, but that Office XP Professional Special Edition was not validated.  I followed online instruction to validate.  First by opening each individual Office Program clicking Help>Activate Product, and received a message that said "The product has already been activated.”  I then tried Start>Microsoft Office Tools>Activate Product, and I got the same message.  How come the individual Office Programs are activated but the Office XP Professional Special Edition is not.  What can I do to activate it.  The following is a messages I received online while testing for authenticity:

     

    Automatically Gathered 1/18/2007

    OS Version: 5.1.2600.2.00010100.2.0.pro

    Manufacturer: Dell Computer Corporation

    Model: Dimension 8300 

    PID: 55274-OEM-2211906-00102

     

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 55274-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: b85be0c4-e086-40ae-b040-d86a3db6b295
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.18.0
    Signed By: Microsoft
    Office Diagnostics: 3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\oembios.bin
    File Mismatch: c:\windows\system32\oembios.dat
    File Mismatch: c:\windows\system32\oembios.sig

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>b85be0c4-e086-40ae-b040-d86a3db6b295</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-420396895-170319191-328454320</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 8300               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20040927000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2B0001010402010002010101002E729A12FFCC3847E57FA59B3D11A395AAB3EC64D00EF29DB413EB210000</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell OPTIPLEX 8300</model></SBID><OEM/></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>1CCBEE7D96F465A</Val><Hash>4791N1+TozxSh87JpZwtOlTRQjs=</Hash><Pid>54196-750-2323657-16400</Pid><PidType>1</PidType></Product><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>7B93240D96F422C</Val><Hash>0P5T2hrrv1LuFgdeueYAqpSu85I=</Hash><Pid>54197-750-2318304-16345</Pid><PidType>1</PidType></Product><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>73E1D93D9B0D12B</Val><Hash>aAhYd7RTI7H5rg2Bc/PKpf7gjv4=</Hash><Pid>54186-752-3800532-17585</Pid><PidType>1</PidType></Product><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>62A4EAC3B9ACA0A</Val><Hash>oYFJkmRdgrdNVD6wKZKJMnTn5To=</Hash><Pid>54189-OEM-1650002-00005</Pid><PidType>16</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

     

    Friday, January 19, 2007 2:18 AM

Answers

  • Can you try the following steps?  Please make sure you have your product key (for Office) available. 

    1) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    2) Delete the data.dat file.
    3) This data.dat file is for Office (not OGA).
    4) Once the file has been deleted, open an Office application such as MS Word (or your own personal favorite) and ACTIVATE it.
    5) After product activation is successful, try revalidating (this is the OGA part; Office Genuine Advantage) by visiting: 
    http://www.microsoft.com/genuine  and click "Validate Office"

    Please let us know if this resolves the problem.

    Friday, January 19, 2007 3:16 AM
  • Thank you so much.  Your solution worked.  YOu cna't beleive how much time I have wasted with microsoft online an telephone support.  Thjank you, Thank you, Thank you
    Friday, January 19, 2007 6:57 PM

All replies

  • Can you try the following steps?  Please make sure you have your product key (for Office) available. 

    1) Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
    2) Delete the data.dat file.
    3) This data.dat file is for Office (not OGA).
    4) Once the file has been deleted, open an Office application such as MS Word (or your own personal favorite) and ACTIVATE it.
    5) After product activation is successful, try revalidating (this is the OGA part; Office Genuine Advantage) by visiting: 
    http://www.microsoft.com/genuine  and click "Validate Office"

    Please let us know if this resolves the problem.

    Friday, January 19, 2007 3:16 AM
  • Thank you so much.  Your solution worked.  YOu cna't beleive how much time I have wasted with microsoft online an telephone support.  Thjank you, Thank you, Thank you
    Friday, January 19, 2007 6:57 PM