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    I have a product key for Microsoft Office 2010 and the motherboard of the laptop to which it was installed has failed. Will the product key work on the same laptop if I get a new motherboard installed? How exactly does a product key work, is it by recognizing the hard disk of the computer or it's motherboard? What should I do if the product key doesn't work once my laptop is repaired please?

    Thanks

    Saturday, February 2, 2013 10:48 PM

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    If the license for Office 2010 is retail, you shouldn't have a problem.

    If the licenses for Windows and Office are OEM ones. then the motherboard must be replaced by the manufacturer, or the licenses will be invalidated.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, February 3, 2013 3:18 PM
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    If the license for Office 2010 is retail, you shouldn't have a problem.

    If the licenses for Windows and Office are OEM ones. then the motherboard must be replaced by the manufacturer, or the licenses will be invalidated.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, February 3, 2013 3:18 PM
    Moderator
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    Thanks Noel, very much appreciated.

    So I guess the bigger issue will be my operating system which came pre-loaded with the machine.

    What I intended to do was to buy a new motherboard (identical to the original one) on e-bay and get it installed. 

    It appears that I will have to buy a new windows operating system as well. The office product key was purchased under Microsoft Office Home Use Program and guess there would not be any issue as far as that is concerned.

    Thanks again

    Sunday, February 3, 2013 5:08 PM
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    As you surmised, your bigger problem is with the OS.

    You will almost certainly need to get the replacement motherboard from the manufacturer to avoid the need for a new license for Windows.

    It's tempting to go for ones which don't fit the bill - but there are a lot of problems associated with them.

    Buying anything on eBay is at best problematic - and when it comes to the type of thing you're looking at, it can be a recipe for disaster. AVOID!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, February 3, 2013 7:30 PM
    Moderator