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BradEgleinPleasantHill RRS feed

  • Question

  • Windows update is in off mode and have attempted to repair components with various solutions. They haven t worked ; Need a solution as virus problems have begun affecting the computer and printer. Any solutions that will repair the Windows Update and switch it to the On mode again.
    Sunday, June 16, 2013 7:02 AM

All replies

  • I would find a way to get that virus off of there. Probably easiest to do a recovery. Most computers have windows tags which have product keys on them. As for your data, I don't know what to tell you. Only after the viruses are successfully removed, I would then attempt repairs. Your OS is compromised which is probably why you are having problems. Do Not download Windows on that computer or any that has a virus, and when you do it, change the boot order to optical drive first, so that you don't risk the chance of virus attacking the DVD.

    Best advice I can give in this tough situation.

    JHS

    Friday, June 21, 2013 4:53 AM