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How to resume failed sync in Connector for Microsoft Dynamics (3.4.304.1) RRS feed

  • Question

  • Hi 

    Is there a way to resume a sync if it has failed after retrying in CRM-AX connector. Ex.

    1. I have created a map to sync contacts from CRM to AX

    2. most of the record are being sync successfully.

    3. but some of the contact is failing while sync (connector is retrying to sync 7 times before marking status to fail).

    4. Sync was failing because of some data issue, I have modified the contact in CRM and provided the right data.

    5. Now I want to sync again the same contact in AX, is there a way I can manually, or via code, can resume the failed sync.

    Thanks-

    Prashant

    Wednesday, January 6, 2016 6:34 AM

All replies

  • Hi Prashant,

    Connector service is always checking the modified date of the record. When you open the connector tool , you can see the last run time on the top of mapping page. After that time if you had a record changed on the CRM side, it automaticly sync with AX side. 

    Also you need to check the sync period on the top of mapping page. You can set the period on that.

    Wednesday, January 6, 2016 6:41 PM