One Care Lost Password RRS feed

  • Question

  • I have a ONECARE account that I cannot find the password.  I forgot my first pet and it does not good to send an email, so how can I recover the password?  I am in a restore from a failed harddrive - THANK YOU FOR THE NIGHTLY BACK UP!!!
    Wednesday, April 8, 2009 9:37 PM


All replies

  • Never Mind....  I will CALL APPLE FOR BETTER RESPONSE AND SERVICE....  Should not have paid to fix the PC.... 
    Wednesday, April 8, 2009 9:58 PM
  • Support can help you recover your password. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Wednesday, April 8, 2009 11:47 PM
  • Note that this is a peer to peer forum, which means customers helping customers and discussing OneCare. Jim has provided the link to the instructions for reaching support.
    Once you get your password reset, I suggest that you go to http://account.live.com and reset your password *and* update the secret question and provide an alternate email address for password reset requests to be sent to.
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Thursday, April 9, 2009 12:38 PM