Can't re-install windows vista product key doesn't work RRS feed

  • Question

  • I'm trying to reinstall Windows Vista using the upgrade disc that came with my pc. I've tried several times. I'm entering the product key correcty but it wont work. Whats going on?
    Sunday, June 14, 2009 5:06 AM


  • Robwwebster,

    Thank you for visiting us this weekend. The upgrade disc will only upgrade a previous version of Windows such as XP. Did you completely reformat the hard drive then install XP? If you haven't this is the path you must take for using the Vista upgrade disc. 

    Thank you,

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, June 15, 2009 9:12 PM
    Monday, June 15, 2009 9:12 PM