Answered by:
Vista License Issue

Question
-
I am working on a Vista Business Laptop. The key is the OEM key listed on the bottom of the computer.
When I run the mgadiag utility after a restart, it reports Genuine.
Eventually this error pops up:
After that, a run of the mgadiag report shows my license is invalid and Vista goes into a low functionality mode.
Below is the mgadiag invalid report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-Q2MX4-FKTX3-2WCKV
Windows Product Key Hash: AMOOGrbev5U/ZgSPqSYSmABIogY=
Windows Product ID: 89576-OEM-7254296-81028
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010100.1.0.006
ID: {678976BB-CB9B-4708-ABD1-9BD5CDEEC87B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.101014-0432
TTS Error: K:20111028123231983-M:20111028153026661-
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{678976BB-CB9B-4708-ABD1-9BD5CDEEC87B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WCKV</PKey><PID>89576-OEM-7254296-81028</PID><PIDType>8</PIDType><SID>S-1-5-21-717608846-1554622060-3763477712</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8730w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PAD Ver. F.0A</Version><SMBIOSVersion major="2" minor="4"/><Date>20081215000000.000000+000</Date></BIOS><HWID>A7333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 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
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: QAAAAAEABAABAAIAAQAEAAAABAABAAEAeqg6eDboDnC0Wew56HoEYLKkUMny9BrsQNAOrzjdJJL0XaxWdFtGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 30EC
FACP HPQOEM 30EC
HPET HPQOEM 30EC
MCFG HPQOEM 30EC
ASF! HPQOEM 30EC
TCPA HPQOEM 30EC
SSDT HPQOEM SataAhci
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM SataAhci
DMAR
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
Please help.
Wednesday, November 2, 2011 2:28 PM
Answers
-
Thank you for your reply.
Regarding the Avast issue, that product has never been installed on this system. We use Symantec Endpoint Protection currently version 12.1 - managed, previously version 11.0 - standalone as well.
However, the system was in need of updates and SP2 needed to be installed as well.
The Malwarebytes scan came up clean.
After the installed updates, MGADiag report says Genuine consistenly over a few scans.
I hope that it is now fixed.
- Proposed as answer by Darin Smith MS Wednesday, November 2, 2011 9:34 PM
- Marked as answer by Darin Smith MS Friday, November 4, 2011 11:33 PM
Wednesday, November 2, 2011 7:20 PM
All replies
-
"MBonnin" wrote in message news:65afdf93-4664-4204-9df5-c05026b3472f...
I am working on a Vista Business Laptop. The key is the OEM key listed on the bottom of the computer.
When I run the mgadiag utility after a restart, it reports Genuine.
Eventually this error pops up:
After that, a run of the mgadiag report shows my license is invalid and Vista goes into a low functionality mode.
Below is the mgadiag invalid report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-Q2MX4-FKTX3-2WCKV
Windows Product Key Hash: AMOOGrbev5U/ZgSPqSYSmABIogY=
Windows Product ID: 89576-OEM-7254296-81028
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010100.1.0.006
ID: {678976BB-CB9B-4708-ABD1-9BD5CDEEC87B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.101014-0432
TTS Error: K:20111028123231983-M:20111028153026661-
Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8730w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PAD Ver. F.0A</Version><SMBIOSVersion major="2" minor="4"/><Date>20081215000000.000000+000</Date></BIOS
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
SLIC HPQOEM SLIC-MPC
Please help.
I can’t believe we’re still getting these errors after 6 months! -Please see the advice in the Note to Avast users post here....
http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8
You should also scan your system using Malwarebytes Anti-Malware (www.malwarebytes.org - do NOT enable the resident scanner when you install it)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, November 2, 2011 2:51 PMModerator -
Thank you for your reply.
Regarding the Avast issue, that product has never been installed on this system. We use Symantec Endpoint Protection currently version 12.1 - managed, previously version 11.0 - standalone as well.
However, the system was in need of updates and SP2 needed to be installed as well.
The Malwarebytes scan came up clean.
After the installed updates, MGADiag report says Genuine consistenly over a few scans.
I hope that it is now fixed.
- Proposed as answer by Darin Smith MS Wednesday, November 2, 2011 9:34 PM
- Marked as answer by Darin Smith MS Friday, November 4, 2011 11:33 PM
Wednesday, November 2, 2011 7:20 PM -
"MBonnin" wrote in message news:141a96ad-6f5d-449d-b34b-9fe9cfec5c1c...
Thank you for your reply.
Regarding the Avast issue, that product has never been installed on this system. We use Symantec Endpoint Protection currently version 12.1 - managed, previously version 11.0 - standalone as well.
However, the system was in need of updates and SP2 needed to be installed as well.
The Malwarebytes scan came up clean.
After the installed updates, MGADiag report says Genuine consistenly over a few scans.
I hope that it is now fixed.
Should be – post another MGADiag report if you’re uncertain.Interesting that you say Symantec Endpoint – a Norton product would have been my second guess as the culprit.Updating to SP2 will certainly make life easier for all concerned, anyhow.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, November 2, 2011 7:33 PMModerator