Application Error RRS feed

  • Question

  • I just bought Streets and Trips 2013 and installed on a Windows 8.1 64 bit computer. I keep getting an application error that StreetsOlkShim.exe stopped working. It does this even if I do not start up Streets and Trips. I reinstalled the product twice, no luck.

    I would appreciate any help you can give me to correct this.


    Bill Byrnes

    Log Name:      Application
    Source:        Application Error
    Date:          2/1/2014 4:32:07 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      BillByrnes-PC
    Faulting application name: StreetsOlkShim.exe, version:, time stamp: 0x4c87c28b
    Faulting module name: combase.dll, version: 6.3.9600.16476, time stamp: 0x52944cd2
    Exception code: 0xc0000005
    Fault offset: 0x0001468f
    Faulting process id: 0x1be0
    Faulting application start time: 0x01cf1f379895bdd1
    Faulting application path: C:\Program Files (x86)\Microsoft Streets & Trips 2013\StreetsOlkShim.exe
    Faulting module path: C:\Windows\SYSTEM32\combase.dll
    Report Id: 192e560f-8b2c-11e3-828b-0026833c43ed
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <TimeCreated SystemTime="2014-02-01T10:32:07.000000000Z" />
        <Security />
        <Data>C:\Program Files (x86)\Microsoft Streets &amp; Trips 2013\StreetsOlkShim.exe</Data>

    Bill Byrnes

    Saturday, February 1, 2014 10:48 AM