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Application Error RRS feed

  • Question

  • I just bought Streets and Trips 2013 and installed on a Windows 8.1 64 bit computer. I keep getting an application error that StreetsOlkShim.exe stopped working. It does this even if I do not start up Streets and Trips. I reinstalled the product twice, no luck.

    I would appreciate any help you can give me to correct this.

    Thanks,

    Bill Byrnes

    Log Name:      Application
    Source:        Application Error
    Date:          2/1/2014 4:32:07 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      BillByrnes-PC
    Description:
    Faulting application name: StreetsOlkShim.exe, version: 1.1.15.2400, time stamp: 0x4c87c28b
    Faulting module name: combase.dll, version: 6.3.9600.16476, time stamp: 0x52944cd2
    Exception code: 0xc0000005
    Fault offset: 0x0001468f
    Faulting process id: 0x1be0
    Faulting application start time: 0x01cf1f379895bdd1
    Faulting application path: C:\Program Files (x86)\Microsoft Streets & Trips 2013\StreetsOlkShim.exe
    Faulting module path: C:\Windows\SYSTEM32\combase.dll
    Report Id: 192e560f-8b2c-11e3-828b-0026833c43ed
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-02-01T10:32:07.000000000Z" />
        <EventRecordID>15887</EventRecordID>
        <Channel>Application</Channel>
        <Computer>BillByrnes-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>StreetsOlkShim.exe</Data>
        <Data>1.1.15.2400</Data>
        <Data>4c87c28b</Data>
        <Data>combase.dll</Data>
        <Data>6.3.9600.16476</Data>
        <Data>52944cd2</Data>
        <Data>c0000005</Data>
        <Data>0001468f</Data>
        <Data>1be0</Data>
        <Data>01cf1f379895bdd1</Data>
        <Data>C:\Program Files (x86)\Microsoft Streets &amp; Trips 2013\StreetsOlkShim.exe</Data>
        <Data>C:\Windows\SYSTEM32\combase.dll</Data>
        <Data>192e560f-8b2c-11e3-828b-0026833c43ed</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>


    Bill Byrnes

    Saturday, February 1, 2014 10:48 AM