Windows Activation says "This computer is not running genuine windows"

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  You have a number of problems - some of which seem to indicate that perhaps you've attempted to use a hack to get around other problems.

   

  First, please download WATFix - make sure that you UNTICK the box for the 'download manager, and click on the link on the left of the page, not the big shiny button on the right (which is an ad for the download manager!!) - and use that - extraxt the .exe file, and run it, then reboot.

   

   Post back with another MGADiag report, and we'll then see what we can do.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Noel D PatonModerator Saturday, January 5, 2013 10:07 AM
  • Marked as answer by george1009Editor Tuesday, January 8, 2013 5:10 PM

  Friday, December 28, 2012 9:50 AM

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  Thanks Paton,

  WATFix already installed, what else should I do?

  Diagnostic Report (1.9.0027.0):
  

  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-YPGGJ-WF2YB-7VRQK
  Windows Product Key Hash: y5mKtjiQZPD7DzoVEkA+pDm+JDA=
  Windows Product ID: 00371-841-9212876-85784
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7600.2.00010100.0.0.048
  ID: {9AF7EBD1-C914-437F-856E-7F55A5DA1B22}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7600.win7_gdr.120830-0334
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: D:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{9AF7EBD1-C914-437F-856E-7F55A5DA1B22}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7VRQK</PKey><PID>00371-841-9212876-85784</PID><PIDType>5</PIDType><SID>S-1-5-21-1260563248-1377330581-2615964289</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110511000000.000000+000</Date></BIOS><HWID>2FB83607018400FC</HWID><UserLCID>0416</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. South America Standard Time(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7600.16385
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-841-921287-00-1046-7600.0000-3612012
  Installation ID: 009681441604748484836225529176854756619415598981603746
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 7VRQK
  License Status: Initial grace period
  Time remaining: 37920 minute(s) (26 day(s))
  Remaining Windows rearm count: 3
  Trusted time: 30/12/2012 13:20:49
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 12:30:2012 13:00
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: OgAAAAIABgABAAEAAAACAAAAAgABAAEAHKJa1kSydxYcv0LG1qOAluJfyt6mnmbX+s8E1nxy7ktcXQ==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 051111 APIC1105
    FACP 051111 FACP1105
    HPET 051111 OEMHPET 
    MCFG 051111 OEMMCFG 
    OEMB 051111 OEMB1105
    GSCI 051111 GMCHSCI 
    SSDT DpgPmm CpuPm
  
  

  Sunday, December 30, 2012 3:20 PM
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  That should activate OK now - but you may have to use Telephone activation

   

  telephone activation (operator calls)

  Click on the Start button

  in the Search box, type

  SLUI   4

  and hit the Enter key

  follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, December 30, 2012 5:36 PM

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