none
How to download microsoft certificate RRS feed

  • Question

  • Good day. i have written 2 MCP courses MCP : MB7-700, MB7-701 . Ever since i had taken the tests i received e-mails from Microsoft. But when i click the link, error page show as to what steps to take to download my certificates. All i have with me are the test print out results obtained from the test centre. please it would be greatly appreciated if i can get a reply ASAP as i need the certificates for other processes. Thank you
    Saturday, April 5, 2014 6:16 AM

Answers

  • Hi, Vini_29_.

    All Microsoft Dynamics exams are delivered through Prometric exclusively.

    All of the MCTS and MCITP Dynamics exams will be retired on December 31, 2014. However, both of Microsoft Dynamics NAV 2013 exams that you passed are actually the newer Specialist certifications that will not retire. Besides earning the MCP title, each exam gives you its associated Specialist title. The three (3) Dynamics NAV 2013 Specialist exams available are described here:
    http://www.microsoft.com/learning/en-us/dynamics-certification.aspx#item-ID0EAAAAACBA

    In order to see your Microsoft certification transcript or download your certificates, you must make sure you can log into the Microsoft MCP site, accessible only to MCPs.
    http://www.microsoft.com/learning/members/en/us/mcp/mcp-default.aspx

    Have you tried a different web browser? Sometimes IE can cause problems on the MCP site. Perhaps try Firefox or Chrome.

    Alternately, if your MCP account is not set up correctly with your Live ID, you may need to contact Microsoft Learning support via phone or email. Gather all your information, including the emails, your MCP ID number, and your Prometric Candidate ID, which is printed on your passed exam result sheets. For fastest results, you can contact your Microsoft Regional Service Center on the phone. Unfortunately, you may need to wait until a weekday to call them. Please be ready to write down your case number so you can track the progress. Please use the following web page to find the correct contact information for help.
    http://www.microsoft.com/learning/en-us/help.aspx.

    This web page includes phone and email contact information for your geographic location so you can call or email them directly. They will help you get this figured out. Alternately, you can send an email to Microsoft Learning Support. Their email address is mcphelp@microsoft.com

    NOTE: This public forum is usually monitored by fellow IT professionals like you and me but not by Microsoft employees.

    Good luck!


    Best wishes, Davin Mickelson

    Wednesday, April 9, 2014 6:30 AM
    Answerer

All replies

  • Who did you take the tests through?

    Saturday, April 5, 2014 11:43 AM
  • Hi, Vini_29_.

    All Microsoft Dynamics exams are delivered through Prometric exclusively.

    All of the MCTS and MCITP Dynamics exams will be retired on December 31, 2014. However, both of Microsoft Dynamics NAV 2013 exams that you passed are actually the newer Specialist certifications that will not retire. Besides earning the MCP title, each exam gives you its associated Specialist title. The three (3) Dynamics NAV 2013 Specialist exams available are described here:
    http://www.microsoft.com/learning/en-us/dynamics-certification.aspx#item-ID0EAAAAACBA

    In order to see your Microsoft certification transcript or download your certificates, you must make sure you can log into the Microsoft MCP site, accessible only to MCPs.
    http://www.microsoft.com/learning/members/en/us/mcp/mcp-default.aspx

    Have you tried a different web browser? Sometimes IE can cause problems on the MCP site. Perhaps try Firefox or Chrome.

    Alternately, if your MCP account is not set up correctly with your Live ID, you may need to contact Microsoft Learning support via phone or email. Gather all your information, including the emails, your MCP ID number, and your Prometric Candidate ID, which is printed on your passed exam result sheets. For fastest results, you can contact your Microsoft Regional Service Center on the phone. Unfortunately, you may need to wait until a weekday to call them. Please be ready to write down your case number so you can track the progress. Please use the following web page to find the correct contact information for help.
    http://www.microsoft.com/learning/en-us/help.aspx.

    This web page includes phone and email contact information for your geographic location so you can call or email them directly. They will help you get this figured out. Alternately, you can send an email to Microsoft Learning Support. Their email address is mcphelp@microsoft.com

    NOTE: This public forum is usually monitored by fellow IT professionals like you and me but not by Microsoft employees.

    Good luck!


    Best wishes, Davin Mickelson

    Wednesday, April 9, 2014 6:30 AM
    Answerer