Server Install failing RRS feed

  • Question

  • Here is the log

    12:47:45|   Info| === Setup bootstrap logging started 7/23/2014 12:47:45 PM ===
    12:47:45|   Info| Bootstrap version:
    12:47:45|   Info| User: coach.
    12:47:45|   Info| Invoked with command line: Server\amd64\SetupServer.exe
    12:47:45|   Info| Running G:\Server\amd64\SetupServer.exe
    12:47:45|   Info| Loading bootstrap library G:\Server\amd64\ServerSetup.dll
    12:47:45|   Info| Microsoft Dynamics CRM is not currently installed.
    12:47:45|   Info| Closing bootstrap library G:\Server\amd64\ServerSetup.dll
    12:47:45|   Info| Patchfile target Product code: {0C524D55-1409-0060-BD7E-530E52560E52}
    12:47:45|   Info| Patchfile target version: 6.0.0000.0302
    12:47:45|   Info| Patchfile target language: 1033
    12:47:45|   Info| Patchfile target upgrade code: {20EA1269-CD24-459C-B8D7-E227D70386D9}
    12:47:45|   Info| Patchfile passed validation checks.
    12:47:45|   Info| MSP file G:\Server\amd64\Update\Server_KB2888948_amd64_1033.msp will be installed
    12:47:45|   Info| Searching for MU Service in system
    12:47:45|   Info| MU service found in system.
    12:47:45|   Info| MU is registered with AU
    12:47:45|   Info| MU Service registration status = Registered
    12:47:47|   Info| Do not update Radio clicked -- proceeding with setup without update
    12:47:48|   Info| Do not update Radio clicked -- proceeding with setup without update
    12:47:48|   Info| Copying installer files to local directory:  
    12:47:48|   Info| Package: G:\Server\amd64\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\coach\AppData\Local\Temp\6\MSCRM_{8C19967E-A0E2-42C5-B5A0-963ADB3C5DB8}" TARGETDIR="C:\Users\coach\AppData\Local\Temp\6\MSCRM_{8C19967E-A0E2-42C5-B5A0-963ADB3C5DB8}" ALLOWRUN=1 PATCH="G:\Server\amd64\Update\Server_KB2888948_amd64_1033.msp"
    12:47:48|  Error| Error 1603 reported by MsiInstallProduct
    12:47:48|  Error| Setup cannot proceed because an error occured while copying installer files to the local system: Fatal error during installation.   (setup.cpp:CCrmSetup::CopyInstallerFiles:499).

    I have validated that the destination folder does appear to exist and can see no particular rights issue.

    Friday, July 25, 2014 8:39 PM

All replies

  • Hi,

    Have you tried downloading the setup again and running it? Also, double check that you have all the pre-requisites installed and ready.

    Is there anything in the event viewer that might help?

    Admin QuikView Solution for CRM 2013

    Friday, July 25, 2014 8:54 PM