No longer genuine after updates RRS feed

  • Question

  • It has been awhile since the updates, but after the last ones, I started getting the notification the Windows was not genuine.

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0FDE3625-A830-4E0A-95DF-3D48EA3197DD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered,
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\tnt\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0FDE3625-A830-4E0A-95DF-3D48EA3197DD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-2887720328-4079898501-2091804599</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio Hybrid 140g</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.10</Version><SMBIOSVersion major="2" minor="5"/><Date>20090216000000.000000+000</Date></BIOS><HWID>056B3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>AS09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-1252010
    Installation ID: 001701455454105776426631451563126256086942428013967044
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 4
    Trusted time: 2/4/2014 4:52:54 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:4:2014 16:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   021609  APIC1518
      FACP   021609  FACP1518
      HPET   021609  OEMHPET
      MCFG   021609  OEMMCFG
      SLIC   DELL    AS09  
      GSCI   021609  GMCHSCI
      SSDT   PmRef  CpuPm

    • Edited by Xmcier Tuesday, February 4, 2014 10:01 PM
    • Changed type Noel D PatonModerator Friday, February 14, 2014 1:49 PM not a discussion
    Tuesday, February 4, 2014 10:00 PM


  • You have an OEM SLP build that is dated February of 2009 which is 5 or 6 months before Windows 7 was released to manufacturing.  What is the OS that is listed on your COA Sticker?

    Please do not read this sentence. Please ignore the previous sentence.

    Tuesday, February 4, 2014 10:28 PM

All replies

  • You have an OEM SLP build that is dated February of 2009 which is 5 or 6 months before Windows 7 was released to manufacturing.  What is the OS that is listed on your COA Sticker?

    Please do not read this sentence. Please ignore the previous sentence.

    Tuesday, February 4, 2014 10:28 PM
  • Windows 7

    I purchased the computer from Dell.

    Wednesday, February 5, 2014 1:08 AM
  • Hi,

    You may try the following.

    Check to see if Windows is activated. Click Start, right click on Computer and click Properties. Check the status at the end of the screen.

    If not try the suggested steps by Andre Da Costa here.

    - Regards

    Wednesday, February 5, 2014 1:23 AM
  • Thanks for the help everyone. I was able to find a configuration of the compute on the Dell support site and it did have Win7 listed. But since I have moved a couple times since it was purchased, I must have lost most of the paperwork and any disks with it. There is on label on it with the activation code.

    It looks like I will be giving up and parting with $109 to get a new code.

    Does anyone know if a Windows 8 upgrade will install since I am getting the "This copy of Windows is not genuine."? It it will install, I might as well go ahead and spend a few dollars more and get the Win8 experience - be it good or bad.

    Wednesday, February 5, 2014 9:31 PM
  • Have you tried putting in the Product Key that is listed on the COA Sticker?  I wouldn't give up just yet.

    Please do not read this sentence. Please ignore the previous sentence.

    Wednesday, February 5, 2014 9:57 PM
  • Has this computer ever been returned to Dell for service?

    It's possible that they replaced the motherboard with an older motherboard.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, February 16, 2014 9:37 AM