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    my cmptr crashed. reinstalled everything. now cannot get to my old live onecare subscription.  a trial is operating at the moment.  how do i get the old subscription back on this computer? is there a live chat site with live care 1 people?  sony is very good at that. 

    Saturday, July 25, 2009 10:12 PM

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    Open the one Care trial, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, July 25, 2009 10:57 PM
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    Open the one Care trial, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, July 25, 2009 10:57 PM
    Moderator
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    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

     

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Sunday, July 26, 2009 12:16 AM
    Moderator