locked
CRM/Outlook client - Due Date None RRS feed

  • Question


  • Hello, Everyone!

    If I have an activity created in Outlook or CRM that is set to sync (I sync 99% of my activities with CRM), if I move that activity due date in Outlook, there is a good chance (though not seemingly 100%) that the task will move in Outlook just fine but CRM will display that task with no start or due dates.

    In Outlook, the taks will still be properly linked to the correct CRM entity and have the new due date -none of the problems in the CRM view.

    We are using CRM 2013 with Outlook 2013. I have checked all our processes/workflows, but I we only have a few that update a task.

    Ideas?


    Monday, September 8, 2014 10:26 PM