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Scanned but cant Remove problem

Question
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I'm trying to validate my windows vista, and so far i've followed instructions all over the place. I have followed instructions
1) Login to Vista in Normal Mode (not safe mode)
2) Launch an Internet Browser
3) Type: %windir%\system32\ in the browser's address field
4) Scroll down till you find the file cmd.exe
5) Right-click the file and select 'Run as Administrator'
6) In the CMD window, type: sfc /scannow
But the only response I get after the scan is,"Windows Resource Protection found corrupt files but was unable to fix some of them."Saturday, October 24, 2009 10:28 AM
Answers
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No reply from original poster
Closing thread as Answered
Darin MS- Marked as answer by Darin Smith MS Thursday, October 29, 2009 8:17 PM
Thursday, October 29, 2009 8:17 PM
All replies
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Hello xxnegimaxx,
Most Non-Genuine issues look similar but have different underlying causes and different resolution steps. While it usually won't hurt to use resolution steps not specifically designed for your issue, it is not recommended.
In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.If you do not have access to the Start Button:
1) Login to Vista and click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
4) When the program runs, click the “Continue” button, then click the “Copy” button.
5) Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/664890ee-c3e7-4380-80c6-d7d562a1e934.
6) In a reply post, paste the Diagnostic Report.
Thank you,
Darin MSMonday, October 26, 2009 7:50 PM -
No reply from original poster
Closing thread as Answered
Darin MS- Marked as answer by Darin Smith MS Thursday, October 29, 2009 8:17 PM
Thursday, October 29, 2009 8:17 PM -
having same problem where scan and it says windows resource found corrupt files but was unable to remove them , hope i put this in right place thanx
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V2F7D-KYBVT-Q7KT8
Windows Product Key Hash: LFFZMV8Mf43ronkR36eeKNELOQA=
Windows Product ID: 89572-OEM-7231753-23972
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {43A133D8-88FB-4BBF-B039-F0410B535393}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.090803-2339
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6001.18000WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{43A133D8-88FB-4BBF-B039-F0410B535393}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q7KT8</PKey><PID>89572-OEM-7231753-23972</PID><PIDType>8</PIDType><SID>S-1-5-21-1675791549-1337520453-3245940883</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7309</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.0B1</Version><SMBIOSVersion major="2" minor="5"/><Date>20070413000000.000000+000</Date></BIOS><HWID>99BA3307018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>evesha</OEMID><OEMTableID>eveshaid</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65347</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: 91dbad68-4713-4f9c-b351-6e77a8361741
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00144-317-523972-02-2057-6000.0000-0352008
Installation ID: 100873440480182866614716522395778424811912036224231954
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: Q7KT8
License Status: LicensedHWID Data-->
HWID Hash Current: NgAAAAIAAwABAAEAAQABAAAAAwABAAEAJJScgj4CeFyedmQRkgDsxxi38vT2V0yrrFb6b8j0OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A M I OEMAPIC
FACP A M I OEMFACP
HPET A M I OEMHPET0
MCFG A M I OEMMCFG
SLIC evesha eveshaid
OEMB A M I AMI_OEM
SSDT A M I POWERNOWFriday, October 30, 2009 12:46 PM