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Windows 8.1 Pro RTM and WHS 2011 Launchpad RRS feed

  • Question

  • I upgraded to Windows 8.1 RTM today (from Windows 8.0 Pro - via download on MSDN - I have an account, and these are RTM bits).

    After upgrading, the Windows Home Server 2011 Launchpad does not start. Trying to start it from the icon on the Start Menu does nothing but take me to the desktop.

    I have tried to reinstall the WHS Connector software (Launchpad & Dashboard), but this does not help.

    I also tried to launch the Launchpad app using compatibility settings, and that also fails.

    I also verified the Windows Home Server 2011 server is up to date with all updates.

    The Launchpad application using the same installer works on my Windows 8.0 and Windows 7 systems without an issue. The Launchpad.exe app exhibits this behavior only after upgrading to or clean installing Windows 8.1 RTM, and is not specific to this PC. 3 PCs I upgraded have experienced this problem. And it was working prior to the upgrade as I ran a backup using the Launchpad prior to installing/upgrading.

    This is preventing backups from running on these systems, and I cannot see alerts for my other systems remotely, or for these systems either. 

    Process Monitor shows the following data. As you can see, Launchpad.exe exits in about 2 seconds with an Exit Status code I cannot seem to locate.

    Data from ProcMon:

    Date & Time: 9/22/2013 2:14:57 AM
    Event Class: Process
    Operation: Process Exit
    Result: SUCCESS
    Path: 
    TID: 1856
    Duration: 0.0000000
    Exit Status: -532462766
    User Time: 0.3125000 seconds
    Kernel Time: 0.3437500 seconds
    Private Bytes: 49,033,216
    Peak Private Bytes: 49,340,416
    Working Set: 52,645,888
    Peak Working Set: 53,182,464

    0 ntoskrnl.exe NtFindAtom + 0x424 0xfffff8038fe0fdd4 C:\WINDOWS\system32\ntoskrnl.exe
    1 ntoskrnl.exe NtFindAtom + 0x9dc 0xfffff8038fe1038c C:\WINDOWS\system32\ntoskrnl.exe
    2 ntoskrnl.exe IoOpenDeviceRegistryKey + 0x144 0xfffff8038ff374e4 C:\WINDOWS\system32\ntoskrnl.exe
    3 ntoskrnl.exe KeRemoveQueueEx + 0x29ca 0xfffff8038fac558a C:\WINDOWS\system32\ntoskrnl.exe
    4 ntoskrnl.exe KeSynchronizeExecution + 0x42d0 0xfffff8038fbd8fc0 C:\WINDOWS\system32\ntoskrnl.exe
    5 ntoskrnl.exe setjmpex + 0x355a 0xfffff8038fbdf95a C:\WINDOWS\system32\ntoskrnl.exe

    Description: Windows Server Computer Launchpad
    Company: Microsoft Corporation
    Name: Launchpad.exe
    Version: 6.1.8800.16400 (colorado_qfe.110302-1330)
    Path: C:\Program Files\Windows Server\Bin\Launchpad.exe
    Command Line: "C:\Program Files\Windows Server\Bin\Launchpad.exe"
    PID: 5880
    Parent PID: 6084
    Session ID: 1
    User: <computer\user>
    Auth ID: 00000000:00069ec6
    Architecture: 64-bit
    Virtualized: False
    Integrity: Medium
    Started: 9/22/2013 2:14:55 AM
    Ended: 9/22/2013 2:14:57 AM
    Modules:
    Launchpad.exe 0x8e0000 0x112000 C:\Program Files\Windows Server\Bin\Launchpad.exe Microsoft Corporation 6.1.8800.16400 (colorado_qfe.110302-1330)
    crypt32.dll 0x3fe0000 0x1d7000 C:\Windows\System32\crypt32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    detoured.dll 0xf000000 0x6000 C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll  
    nvd3dumx.dll 0x7ffd6c8a0000 0xef9000 C:\Windows\System32\nvd3dumx.dll NVIDIA Corporation 9.18.13.2723
    igdumd64.dll 0x7ffd6d7a0000 0xc1d000 C:\Windows\System32\igdumd64.dll Intel Corporation 9.17.10.2849
    PresentationFramework.ni.dll 0x7ffd6e3c0000 0x16c2000 C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\b1c1837ed97eb74ea08816f050c6b44f\PresentationFramework.ni.dll Microsoft Corporation 4.0.30319.33440
    PresentationCore.ni.dll 0x7ffd6fa90000 0xdc5000 C:\Windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\ef9a648bc2f6634914612f427acbfe57\PresentationCore.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    WindowsBase.ni.dll 0x7ffd70b70000 0x527000 C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\305a25f31c408692f0ceac5c074c86e9\WindowsBase.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    diasymreader.dll 0x7ffd76ad0000 0x106000 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll Microsoft Corporation 12.0.20806.33440 built by: FX45W81RTMREL
    wpfgfx_v0400.dll 0x7ffd78440000 0x207000 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    PresentationNative_v0400.dll 0x7ffd78fb0000 0x107000 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    tiptsf.dll 0x7ffd84060000 0x98000 C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    System.Xaml.ni.dll 0x7ffd89ad0000 0x263000 C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xaml\377e35de2c7166e7c7f87ff9c79968f5\System.Xaml.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    System.Runtime.Serialization.ni.dll 0x7ffd89da0000 0x361000 C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\ad65d8f737dfd578c44dc0a53125fb4e\System.Runtime.Serialization.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    d3d9.dll 0x7ffd8a140000 0x20a000 C:\Windows\System32\d3d9.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    System.ServiceModel.ni.dll 0x7ffd8a420000 0x18fb000 C:\Windows\assembly\NativeImages_v4.0.30319_64\System.ServiceModel\dbbcf41834f3ca22ff91c5a0e477ce9c\System.ServiceModel.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    System.Windows.Forms.ni.dll 0x7ffd8bd70000 0xfc5000 C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\6137d49f7a3c43f8ac59b0db358d3ac1\System.Windows.Forms.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    System.Drawing.ni.dll 0x7ffd8cdd0000 0x21d000 C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\b991b1d412ac1cd4eeec6b98266c741d\System.Drawing.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    winrnr.dll 0x7ffd8d450000 0xc000 C:\Windows\System32\winrnr.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    pnrpnsp.dll 0x7ffd8d460000 0x19000 C:\Windows\System32\pnrpnsp.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    NapiNSP.dll 0x7ffd8d480000 0x14000 C:\Windows\System32\NapiNSP.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    System.Core.ni.dll 0x7ffd8e170000 0x95e000 C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\2bab89cd07d206c1be6e652451ff23bf\System.Core.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    secur32.dll 0x7ffd8ead0000 0xb000 C:\Windows\System32\secur32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    wininet.dll 0x7ffd8ed20000 0x23f000 C:\Windows\System32\wininet.dll Microsoft Corporation 11.00.9600.16384 (winblue_rtm.130821-1623)
    iertutil.dll 0x7ffd8ef60000 0x2a8000 C:\Windows\System32\iertutil.dll Microsoft Corporation 11.00.9600.16384 (winblue_rtm.130821-1623)
    urlmon.dll 0x7ffd8f210000 0x15e000 C:\Windows\System32\urlmon.dll Microsoft Corporation 11.00.9600.16384 (winblue_rtm.130821-1623)
    System.Xml.ni.dll 0x7ffd8f460000 0x9b0000 C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\55f3b510f3cd5313c6cb853315289e0d\System.Xml.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    System.Configuration.ni.dll 0x7ffd8fe50000 0x12f000 C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\497b26ca839f7b97754334edae2ce489\System.Configuration.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    System.ni.dll 0x7ffd904a0000 0xc6e000 C:\Windows\assembly\NativeImages_v4.0.30319_64\System\6405fe89624d510f6461091c0d0b68d3\System.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    clrjit.dll 0x7ffd91110000 0x12f000 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    mscorlib.ni.dll 0x7ffd91240000 0x1585000 C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\d2009c4ad43fa1391b619573b65a26ca\mscorlib.ni.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    msvcr120_clr0400.dll 0x7ffd927d0000 0xd6000 C:\Windows\System32\msvcr120_clr0400.dll Microsoft Corporation 12.00.20806.33440 built by: FX45W81RTMREL
    clr.dll 0x7ffd928b0000 0x998000 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    mscoreei.dll 0x7ffd93250000 0x9c000 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll Microsoft Corporation 4.0.30319.33440 built by: FX45W81RTMREL
    mscoree.dll 0x7ffd932f0000 0x64000 C:\Windows\System32\mscoree.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    nlaapi.dll 0x7ffd97ae0000 0x19000 C:\Windows\System32\nlaapi.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    DWrite.dll 0x7ffd97b20000 0x1df000 C:\Windows\System32\DWrite.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    nvumdshimx.dll 0x7ffd98d70000 0x162000 C:\Windows\System32\nvumdshimx.dll NVIDIA Corporation 9.18.13.2723
    WindowsCodecs.dll 0x7ffd991e0000 0x193000 C:\Windows\System32\WindowsCodecs.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    nvdxgiwrapx.dll 0x7ffd996d0000 0x46000 C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll NVIDIA Corporation 9.18.13.2723
    Nvd3d9wrapx.dll 0x7ffd99760000 0x5f000 C:\Program Files\NVIDIA Corporation\coprocmanager\Nvd3d9wrapx.dll NVIDIA Corporation 9.18.13.2723
    version.dll 0x7ffd99f20000 0xa000 C:\Windows\System32\version.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    dwmapi.dll 0x7ffd99fc0000 0x21000 C:\Windows\System32\dwmapi.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    SHCore.dll 0x7ffd9aac0000 0xa1000 C:\Windows\System32\SHCore.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    uxtheme.dll 0x7ffd9abd0000 0x122000 C:\Windows\System32\uxtheme.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    kernel.appcore.dll 0x7ffd9ad50000 0xa000 C:\Windows\System32\kernel.appcore.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    devobj.dll 0x7ffd9ad60000 0x26000 C:\Windows\System32\devobj.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    gpapi.dll 0x7ffd9b0d0000 0x23000 C:\Windows\System32\gpapi.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    rsaenh.dll 0x7ffd9b450000 0x35000 C:\Windows\System32\rsaenh.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    dnsapi.dll 0x7ffd9b5d0000 0xa3000 C:\Windows\System32\dnsapi.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    mswsock.dll 0x7ffd9b7c0000 0x58000 C:\Windows\System32\mswsock.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    cryptsp.dll 0x7ffd9b820000 0x1e000 C:\Windows\System32\cryptsp.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    ntasn1.dll 0x7ffd9ba20000 0x3a000 C:\Windows\System32\ntasn1.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    ncrypt.dll 0x7ffd9ba60000 0x24000 C:\Windows\System32\ncrypt.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    bcrypt.dll 0x7ffd9ba90000 0x26000 C:\Windows\System32\bcrypt.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    sspicli.dll 0x7ffd9bd80000 0x2b000 C:\Windows\System32\sspicli.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    bcryptprimitives.dll 0x7ffd9bdb0000 0x5e000 C:\Windows\System32\bcryptprimitives.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    cryptbase.dll 0x7ffd9be10000 0xa000 C:\Windows\System32\cryptbase.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    nvinitx.dll 0x7ffd9bec0000 0x2f000 C:\Windows\System32\nvinitx.dll NVIDIA Corporation 9.18.13.2723
    msasn1.dll 0x7ffd9bfb0000 0x12000 C:\Windows\System32\msasn1.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    wintrust.dll 0x7ffd9bfd0000 0x4e000 C:\Windows\System32\wintrust.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    cfgmgr32.dll 0x7ffd9c020000 0x4a000 C:\Windows\System32\cfgmgr32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    KernelBase.dll 0x7ffd9c250000 0x10f000 C:\Windows\System32\KernelBase.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    msctf.dll 0x7ffd9c410000 0x139000 C:\Windows\System32\msctf.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    sechost.dll 0x7ffd9c550000 0x57000 C:\Windows\System32\sechost.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    msvcrt.dll 0x7ffd9c5b0000 0xa7000 C:\Windows\System32\msvcrt.dll Microsoft Corporation 7.0.9600.16384 (winblue_rtm.130821-1623)
    gdi32.dll 0x7ffd9c660000 0x145000 C:\Windows\System32\gdi32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    combase.dll 0x7ffd9c7b0000 0x1d7000 C:\Windows\System32\combase.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    ole32.dll 0x7ffd9ca30000 0x175000 C:\Windows\System32\ole32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    kernel32.dll 0x7ffd9cbb0000 0x13a000 C:\Windows\System32\kernel32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    user32.dll 0x7ffd9cd00000 0x171000 C:\Windows\System32\user32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    psapi.dll 0x7ffd9ce80000 0x7000 C:\Windows\System32\psapi.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    advapi32.dll 0x7ffd9d090000 0xa5000 C:\Windows\System32\advapi32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    setupapi.dll 0x7ffd9d140000 0x1d6000 C:\Windows\System32\setupapi.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    oleaut32.dll 0x7ffd9d340000 0xb7000 C:\Windows\System32\oleaut32.dll Microsoft Corporation 6.3.9600.16384
    nsi.dll 0x7ffd9d400000 0x9000 C:\Windows\System32\nsi.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    imm32.dll 0x7ffd9d410000 0x34000 C:\Windows\System32\imm32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    rpcrt4.dll 0x7ffd9d580000 0x136000 C:\Windows\System32\rpcrt4.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    ws2_32.dll 0x7ffd9d6c0000 0x58000 C:\Windows\System32\ws2_32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    shlwapi.dll 0x7ffd9d720000 0x51000 C:\Windows\System32\shlwapi.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    shell32.dll 0x7ffd9d780000 0x140e000 C:\Windows\System32\shell32.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)
    ntdll.dll 0x7ffd9eba0000 0x1a9000 C:\Windows\System32\ntdll.dll Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623)

    Monday, September 23, 2013 2:47 PM