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    hi all,

    i have a brand new dell desktop. my problem is i run a belarc advisor to check the record of my PC and it gave me a diffrent key to the sticker that attached to it.

    and when i run it on a dell laptop it gave me the same key on the advisor and the real problem is i dont have the sticker on it.

    how can i check my original windows key without the sticker??

    thanks.

    Sunday, March 17, 2013 1:07 PM

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    Post an MGADiag report - it'll tell us which type of Key he has, and whether it's worth retrieving or not.

    However , the chances are that if there's no COA sticker on a new machine, it's going to be a counterfeit installation.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, March 18, 2013 9:25 AM
    Moderator

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    Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

     

    OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on  computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

     

    COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.

    In recent Dell's with Win 7 the COA sticker is inside the battery compartment

    In Windows 8 systems the Key is embedded in the BIOS, and is not on a COA sticker

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, March 17, 2013 2:19 PM
    Moderator
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    noel is there a way to know whats my windows key if the sticker is gone? the problem is its not activated since my friend bought it and in the lower right of the screen it says not genuine. i know his a complete id*** :)
    Monday, March 18, 2013 5:26 AM
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    Post an MGADiag report - it'll tell us which type of Key he has, and whether it's worth retrieving or not.

    However , the chances are that if there's no COA sticker on a new machine, it's going to be a counterfeit installation.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, March 18, 2013 9:25 AM
    Moderator