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Installing Onecare RRS feed

  • Question

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    I installed the software on 5 PCs.  Three of them went without a hitch.  I have two left and cannot get them to load properly.  The install semms to go fine, but after I reboot and try to open the program it closes down on me.  One of the systems is running Windows XP media center 2002 and the other is running Windows XP Home Edition SP 2.  I have gone through every troubleshooting procedure I could find and have had no success.  The Boot and Malware cleaner also fail and close down on the WMC.  The WXP will not allow me to stop the service.  Can someone please help?
    Saturday, January 19, 2008 11:43 AM

Answers

  • This issue could be caused if one of the following services is disabled or not running. The workaround is to enable these services : 

    1. Terminal services
    2. Network Location Awareness
    3. Network Store Interface Service
    4. Network List Services

    Go to Start/Control Panel/Administrative Tools/Services

     

    Look for the above services in the list and change them to Automatic from manual or disabled and then start them if they are not listed as "Started."

    Saturday, January 19, 2008 6:53 PM

All replies

  • This issue could be caused if one of the following services is disabled or not running. The workaround is to enable these services : 

    1. Terminal services
    2. Network Location Awareness
    3. Network Store Interface Service
    4. Network List Services

    Go to Start/Control Panel/Administrative Tools/Services

     

    Look for the above services in the list and change them to Automatic from manual or disabled and then start them if they are not listed as "Started."

    Saturday, January 19, 2008 6:53 PM
  • If the information Sebastion provided does not help, please contact support - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Sunday, January 20, 2008 2:47 AM
    Moderator