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need a product key for cd bought RRS feed

  • Question

  • I recently bought a genuine XP CD on line and I have received the CD by post but have not received the product key. The problem I gave my e-mail address as mauricejohn@yahoo.com and it is mauricejohn49@yahoo.com I have sent e-mail, tried to call but is having difficulty with getting to an operator. I have the CD and it is making no sence to me with out the 'key'

     

    Please help me!

    Monday, June 18, 2007 7:04 PM

Answers

  • The only way to obtain a product key for your CD is from the seller of the CD.
    Monday, June 18, 2007 11:11 PM
    Moderator
  • Mauricejohn49,

     

    I understand that you are referring to purchasing a WGA Kit from Microsoft directly, yes?

     

    Presumably you have followed this link http://www.microsoft.com/genuine/selfhelp/orderhelp.aspx  to follow-up on your order.  Have you been able to get thru to a customer service person to discuss your problem?

     

    May I suggest sending an email to the incorrect email address and ask the person to forward the Microsoft email to you?  Who knows, that might work!

    Tuesday, June 19, 2007 7:49 PM

All replies

  • The only way to obtain a product key for your CD is from the seller of the CD.
    Monday, June 18, 2007 11:11 PM
    Moderator
  • Mauricejohn49,

     

    I understand that you are referring to purchasing a WGA Kit from Microsoft directly, yes?

     

    Presumably you have followed this link http://www.microsoft.com/genuine/selfhelp/orderhelp.aspx  to follow-up on your order.  Have you been able to get thru to a customer service person to discuss your problem?

     

    May I suggest sending an email to the incorrect email address and ask the person to forward the Microsoft email to you?  Who knows, that might work!

    Tuesday, June 19, 2007 7:49 PM