Asked by:
CRM 4.0 : Too slow to delete record

Question
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The speed is very slow and take 5 mins to delete just 5 records of account. I found the log file as following;
Date: 20/5/2554
Time: 14:2346
Type:error
Source: MSCRMDeletionService
ErrorID: 16387
Description :
Error: Deletion Service failed to clean up table=WorkflowBase
Please suggestion. Thanks in advance
Friday, May 20, 2011 2:18 AM
All replies
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- Proposed as answer by Neil BensonMVP, Moderator Tuesday, May 24, 2011 8:38 PM
Friday, May 20, 2011 11:54 AM -
I have did it as you suggestion, it seemed to be not worked. This situation happened only delete record. Please advice. Thanks in advanceWednesday, May 25, 2011 3:11 AM
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Hi there,
There are information below that,i have done it
1. Roll up installed : 6,8,17
2, Created Registry value as following this link http://support.microsoft.com/kb/968755 and http://support.microsoft.com/kb/921391/EN-US/ for Deletion Service failed to clean up
3. Add the OLEDBTimeout
All of above help the performance a bit. Please suggestion. Thank you
- Proposed as answer by Abdul Halim Laskar Friday, July 29, 2011 2:25 PM
- Unproposed as answer by Abdul Halim Laskar Friday, July 29, 2011 2:25 PM
Wednesday, June 1, 2011 3:57 AM -
Hi,
I did face the same problem and resolved it yesterday.
Do you have any Duplicate Detection jobs running? If so, then please check the the number of records in the table DuplicateRecordBase. If the count is very large then you will need to follow the steps as mentioned in this link.
http://www.powerobjects.com/blog/2009/10/18/crm-4-large-duplicaterecordbase-table/
Halim- Proposed as answer by Abdul Halim Laskar Monday, August 1, 2011 2:43 PM
Friday, July 29, 2011 2:30 PM -
If this is not solved, then check the two recommendations in this post and one of these should take care of the issue.
http://support.microsoft.com/kb/968520
http://ronaldlemmen.blogspot.com/2006/10/error-deletion-service-failed-to-clean.html
- Proposed as answer by Donna EdwardsMVP Tuesday, August 23, 2011 12:10 PM
Tuesday, August 23, 2011 12:10 PM