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  • Question

  • I take care of PCs for nonprofit organizations. On this particuliar PC I fdisk and formatted the hard drive and was trying to reinstall XP pro on to it. I got the error that it would not validate during updates.

    This particular nonprofit the YWCA has a volume license, I downloaded the license Detail today. That number is 17207245. They have ten licenses on it. We had only used three other licenses on other rebuilt PCs. Why and what can I do to fix this problem.

    I downloaded the little diag program and here are the results

    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-G6YX6-WK8DB-2HXHQ
    Windows Product Key Hash: T5TJpSJ8H+pye1lDJlxtf56s058=
    Windows Product ID: 55274-640-6553934-23129
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    Download Center code: QYV4F3C
    ID: 0bc30d28-36b7-48d1-bcaf-edb2b0bd3cec
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Failed to retireve file version. - 0x80070006
    Signature Type: Unknown.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>0bc30d28-36b7-48d1-bcaf-edb2b0bd3cec</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><PKey>*****-*****-*****-*****-2HXHQ</PKey><PID>55274-640-6553934-23129</PID><PIDType>1</PIDType><SID>S-1-5-21-1482476501-789336058-1801674531</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>Mrlnsp0</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>4M4SG0X0.15A.0026.P15</Version><SMBIOSVersion major="2" minor="1"/><Date>19970110******.******+***</Date></BIOS><HWID>2F0001020202010101010201000CD279EB96E6AE0A0965D6FD01304CB52BB8027A44DC4610E14C4C6D000000000000</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 
    Thanks

     

    Tuesday, May 23, 2006 2:58 AM

Answers

All replies

  • Gerrygm:

     

    I would recommend manually validating your copy of Windows via http://www.microsoft.com/genuine/downloads/Validate.aspx?displaylang=en and trying to update again.

     

    Please let me know if this works!

    -Phil Liu

    Tuesday, May 23, 2006 7:00 PM
  • Thanks for answering me.

    Not why it was a problem... I kept trying updating, gave up for the night, then rebooted the next day, started updating and magically I didn't get the errors anymore.

    I am sure the miracle happened last night sometime.

    Have kept the link you gave me and when I log onto that machine again i will check the validation on it.

    Is there a way to track how many licenses I have used from each account without manually tracking it? I tried EOpen License Evaluator but it tells me i have 10 licenses but the they cannot be Analyzed.

    Thanks for your help.

     

    Wednesday, May 24, 2006 3:28 PM
  • gerry:

     

    I cannot personally track activation history of your product key, but you can contact our support team to inquire about your Product Key at http://support.microsoft.com

     

    I'm glad everything worked out!

    -PHil Liu

    Wednesday, May 24, 2006 8:03 PM
  • Hi Gerry,

     

    I have a similar problem with needing to track where our licenses where used. Where you able to resolve the above issue?

    Would appreciate any advice.

     

    Thanks.

    Monday, October 17, 2011 1:27 PM
  • "AdeleC" wrote in message news:d05a0118-bd67-420e-98c7-deb217ae578f...

    Hi Gerry,

     

    I have a similar problem with needing to track where our licenses where used. Where you able to resolve the above issue?

    Would appreciate any advice.

     

    Thanks.

     
    Please repost your query in a NEW thread of your own – and include an MGADiag report of one of the affected machines.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 17, 2011 1:29 PM
    Moderator