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Diagnostic report says:Genuine but WGA notification says not genuine RRS feed

  • Question

  • Hello, user experienced strange issue. Windows XP was installed with PK purchased from MSDN AA (it is university computer). User still see WGA baloons which inform that this copy of Windows is not genuine. Any clue how to solve it?

    Thanks.

    Lucie

    Diagnostic Report (1.5.0555.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-XDXBG-6GXM3-JMHDD Windows Product Key Hash: N9CaS9rEVUPJ88yQG08xL8cvsDQ= Windows Product ID: 76487-641-0438974-23564 Windows Product ID Type: 1 Windows License Type: Volume Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: c17d7f6f-551a-4b5d-aae2-7c8e641efd9e
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.716.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:
    7E90FEE8-165-80004005_B4D0AA8B-511-80004005_77F760FE-275-80070002_7E90FEE8-171-80070002_77F760FE-275-80070002_7E90FEE8-171-80070002

    Browser Data-->
    Proxy settings: 147.32.80.9:3128
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:
    <GenuineResults><MachineData><UGUID>c17d7f6f-551a-4b5d-aae2-7c8e641efd9e</UGUID><Version>1.5.0555.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-JMHDD</PKey><PID>76487-641-0438974-23564</PID><PIDType>1</PIDType><SID>S-1-5-21-2320010435-3153201356-3653758069</SID><SYSTEM><Manufacturer>AAC
    a.s. plvi
    </Manufacturer><Model>D865PERL</Model></SYSTEM><BIOS><Manufacturer>Intel
    Corp.</Manufacturer><Version>RL86510A.86A.0085.P19.0406281350</Version><SMBIOSVersion
    major="2"
    minor="3"/><Date>20040628000000.000000+000</Date></BIOS><HWID>BACC390F01848063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
    Europe Standard Time(GMT+01:00)</TimeZone></MachineData>
    <Software><Office><Result>100</Result><Products><Product
    GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
    Office FrontPage
    2003</Name><Ver>11</Ver><Val>6472CCFA46CB500</Val><Hash>teWH6A1F3QHouCUPmix1pEIQdAk=</Hash><Pid>72079-640-2778675-55854</Pid></Product><Product
    GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
    Office Project Professional
    2003</Name><Ver>11</Ver><Val>8E79DAA0D808504</Val><Hash>nefy9PPR+4vViM7EHxIX9nSIqpE=</Hash><Pid>72077-642-5440393-55967</Pid></Product><Product
    GUID="{90550409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
    Office Visio for Enterprise
    Architects</Name><Ver>11</Ver><Val>AA268C822B69C8C</Val><Hash>JIzRw7F+kn0mv2erIUzWkmrDszk=</Hash><Pid>77806-582-0000007-55410</Pid></Product><Product
    GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
    Office Professional Edition
    2003</Name><Ver>11</Ver><Val>16456C97DD52D00</Val><Hash>FXDQ2FrNz0YZrVSI/sS0KGkcIxs=</Hash><Pid>73931-640-0594971-57768</Pid></Product></Products></Office></Software></GenuineResults>

    Thursday, November 30, 2006 5:30 PM

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