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changing key of activated windows XP pro corporate - keyupdatetool and sysprep - RRS feed

  • Question

  • hi there !

     

    here are the steps I done :

    - activated XP pro corporate on a new preinstalled Dell PC.

    - making a image of it, and deployed on another Dell PC (same hardware)

    - used KeyUpdateTool to change the serial to match the COA

    - used sysprep (without rebooting after Keyupdatetool)

     

    result (form key update tool):

    "the new product key you are using to update has been previously used or is already in use."

     

    and then i got a link to http://support.microsoft.com/Default.aspx...

     

    so. what can I do ?

    basically i got 2 PC with same serial activated, whereas I go 2 COA. with 1 COA not really used.

     

    regards,

    fredsky

    Tuesday, June 26, 2007 7:54 PM

Answers

  • my COAs :

    windows XP professional DELL

    x12-51822

    (3 of them)

     

    my 2 PCs are registered as Genuine.

    BUT WHAT i want is that both use 2 differents serials, corresponding to their respective COA.

    for now on, i got 3 PCs; all the same hardware.

    1) the "master", already genuine-activated, form which i made the image backup (1 COA and serial OK-identical)

    2) the first clone (1 COA and serial-changed with KeyUpdateTool OK-identical)

    3) the second clone (1 COA and serial-changed with KeyUpdateTool FAILED-NOT identical)

     

    so my PCs 1) and 3) use the same serial.

    how can i change serial of PC 3) without reinstalling windows ?

    I wonder that i already have made a keyupdatetool BEFORE sysprep, so my serial is considered as already used, but it's not true.

     

    regards,

    fredsky

     

     

    here the report of PC 3) :

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76413-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 42376c28-a8d7-4588-a21c-5a3bb6657414
    Is Admin: Yes
    AutoDial: No
    Registry: 0x80070005
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: http=proxy.sette.com:3128
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>42376c28-a8d7-4588-a21c-5a3bb6657414</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76413-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1690106589-2727687638-2165601431</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex 745                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.3.1 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070521000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>60C7333F01846E7A</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Optiplex GX745</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Tuesday, July 3, 2007 6:16 PM

All replies

  • Fredsky,

     

    Can you tell us what you are ultimately trying to accompish?

     

    Please tell us what editions of XP are on each of the two Dell PC CoAs.

    Tuesday, June 26, 2007 8:03 PM
  • I understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers to address the issue you are currently experiencing. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

     

    1) Ensure you log onto the computer experiencing the issue with “Administrator” rights.

     

    2) Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Office” option.

     

    http://www.microsoft.com/genuine

    If the above steps did not resolve your issue lets continue with the steps below.

     

    I would like to provide some of the self-help options we have made available for our customers to address these issues. If you could please follow the steps outlined below; the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Office.

    http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

     

    Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. You can do this by choosing the “Resolve Now” button if it appears. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

     

     

    Thank you
    Stephen Holm
    OGA Forum Manager

    Thursday, June 28, 2007 1:16 AM
  • my COAs :

    windows XP professional DELL

    x12-51822

    (3 of them)

     

    my 2 PCs are registered as Genuine.

    BUT WHAT i want is that both use 2 differents serials, corresponding to their respective COA.

    for now on, i got 3 PCs; all the same hardware.

    1) the "master", already genuine-activated, form which i made the image backup (1 COA and serial OK-identical)

    2) the first clone (1 COA and serial-changed with KeyUpdateTool OK-identical)

    3) the second clone (1 COA and serial-changed with KeyUpdateTool FAILED-NOT identical)

     

    so my PCs 1) and 3) use the same serial.

    how can i change serial of PC 3) without reinstalling windows ?

    I wonder that i already have made a keyupdatetool BEFORE sysprep, so my serial is considered as already used, but it's not true.

     

    regards,

    fredsky

     

     

    here the report of PC 3) :

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76413-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 42376c28-a8d7-4588-a21c-5a3bb6657414
    Is Admin: Yes
    AutoDial: No
    Registry: 0x80070005
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: http=proxy.sette.com:3128
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>42376c28-a8d7-4588-a21c-5a3bb6657414</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76413-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1690106589-2727687638-2165601431</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex 745                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.3.1 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070521000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>60C7333F01846E7A</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Optiplex GX745</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Tuesday, July 3, 2007 6:16 PM
  • Use the product key update tool. If this doesnt' work then you will have to do a telephone activaction.

     

     

    Stephen Holm, MS

    Tuesday, July 3, 2007 8:19 PM