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Hey guys my Computer turned off on it's own suddenly and i wanna know why... there's an energy report included if this helps RRS feed

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    Hey guys i don't understand what is this but hope someone could help me please... this is my full energy report.. i just was trying to figure out why my pc turned off on it's own... thank you very much

    Power Efficiency Diagnostics Report

    Computer Name DESKTOP-LI8BF24
    Scan Time 2019-09-12T04:08:42Z
    Scan Duration 60 seconds
    System Manufacturer System manufacturer
    System Product Name System Product Name
    BIOS Date 06/17/2019
    BIOS Version 1607
    OS Build 18362
    Platform Role PlatformRoleDesktop
    Plugged In true
    Process Count 205
    Thread Count 3367
    Report GUID {fd9a43df-64bb-4806-8ff3-99fd30740748}

    Analysis Results

    Errors

    Power Policy:Power Plan Personality is High Performance (Plugged In)
    The current power plan personality is High Performance when the system is plugged in.
    Power Policy:Display timeout disabled (Plugged In)
    The display is not configured to turn off after a period of inactivity.
    Power Policy:Sleep timeout is disabled (Plugged In)
    The computer is not configured to automatically sleep after a period of inactivity.
    Power Policy:Minimum processor performance state is 100% (Plugged In)
    The processor is not configured to automatically reduce power consumption based on activity.
    Power Policy:PCI Express ASPM is disabled (Plugged In)
    The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
    System Availability Requests:Display Required Request
    The program has made a request to prevent the display from automatically entering a low-power mode.
    Requesting Process \Device\HarddiskVolume3\Users\TheGa\AppData\Local\Discord\app-0.0.305\Discord.exe
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Generic Bluetooth Radio
    Host Controller ID PCI\VEN_1022&DEV_43D5
    Host Controller Location PCI bus 1, device 0, function 0
    Device ID USB\VID_0A12&PID_0001
    Port Path 11
    Reason This Bluetooth USB device does not support selective suspend because it is not self powered.
    Reason This Bluetooth USB device does not support selective suspend because it is not remote wake capable.
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Composite Device
    Host Controller ID PCI\VEN_1022&DEV_43D5
    Host Controller Location PCI bus 1, device 0, function 0
    Device ID USB\VID_18F8&PID_0F99
    Port Path 5
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Composite Device
    Host Controller ID PCI\VEN_1022&DEV_145F
    Host Controller Location PCI bus 7, device 0, function 3
    Device ID USB\VID_1A2C&PID_0C21
    Port Path 1
    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%) 9.23

    Warnings

    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units) 10000
    Maximum Timer Period (100ns units) 156250
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 10636
    Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 9620
    Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 10616
    Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 5276
    Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 13812
    Requesting Process Path \Device\HarddiskVolume3\Program Files\WindowsApps\Microsoft.GamingApp_1909.1001.12.0_x64__8wekyb3d8bbwe\app\Xbox.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 12396
    Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Battle.net\Battle.net.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 11540
    Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 11800
    Requesting Process Path \Device\HarddiskVolume3\Users\TheGa\AppData\Local\Discord\app-0.0.305\Discord.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 11676
    Requesting Process Path \Device\HarddiskVolume3\Users\TheGa\AppData\Local\Discord\app-0.0.305\Discord.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period 10000
    Requesting Process ID 10788
    Requesting Process Path \Device\HarddiskVolume3\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe
    Power Policy:Dim timeout is long (Plugged In)
    The display is configured to automatically dim after longer than 10 minutes.
    Timeout (seconds) 885
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name sppsvc.exe
    PID 6968
    Average Utilization (%) 3.60
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 3.01
    \Device\HarddiskVolume3\Windows\System32\sppsvc.exe 0.43
    \Device\HarddiskVolume3\Windows\System32\ntdll.dll 0.06
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name Discord.exe
    PID 11800
    Average Utilization (%) 0.82
    Module Average Module Utilization (%)
    \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvwgf2um_cfg.dll 0.16
    \SystemRoot\system32\ntoskrnl.exe 0.14
    \Device\HarddiskVolume3\Users\TheGa\AppData\Local\Discord\app-0.0.305\Discord.exe 0.14
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name Discord.exe
    PID 12172
    Average Utilization (%) 0.55
    Module Average Module Utilization (%)
    \Device\HarddiskVolume3\Users\TheGa\AppData\Local\Discord\app-0.0.305\Discord.exe 0.31
    \SystemRoot\system32\ntoskrnl.exe 0.09
    \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.07
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name Discord.exe
    PID 11676
    Average Utilization (%) 0.37
    Module Average Module Utilization (%)
    \Device\HarddiskVolume3\Users\TheGa\AppData\Local\Discord\app-0.0.305\Discord.exe 0.17
    \SystemRoot\system32\ntoskrnl.exe 0.10
    \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll 0.05
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 4216
    Average Utilization (%) 0.30
    Module Average Module Utilization (%)
    \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\76.0.3809.132\chrome_child.dll 0.25
    \SystemRoot\system32\ntoskrnl.exe 0.02
    \Device\HarddiskVolume3\Windows\System32\ntdll.dll 0.01
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name dwm.exe
    PID 1140
    Average Utilization (%) 0.28
    Module Average Module Utilization (%)
    \Device\HarddiskVolume3\Windows\System32\dwmcore.dll 0.07
    \SystemRoot\system32\ntoskrnl.exe 0.05
    \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvwgf2umx_cfg.dll 0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name System
    PID 4
    Average Utilization (%) 0.27
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.16
    \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvlddmkm.sys 0.07
    \SystemRoot\System32\drivers\dxgmms2.sys 0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name chrome.exe
    PID 10616
    Average Utilization (%) 0.25
    Module Average Module Utilization (%)
    \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\76.0.3809.132\chrome_child.dll 0.21
    0.01
    \SystemRoot\system32\ntoskrnl.exe 0.01
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name Battle.net.exe
    PID 12396
    Average Utilization (%) 0.23
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.12
    \Device\HarddiskVolume3\Program Files (x86)\Battle.net\Battle.net.11378\battle.net.dll 0.01
    \Device\HarddiskVolume3\Program Files (x86)\Battle.net\Battle.net.11378\Qt5Core.dll 0.01
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name Steam.exe
    PID 11960
    Average Utilization (%) 0.22
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.14
    \Device\HarddiskVolume3\Program Files (x86)\Steam\steamclient.dll 0.01
    \Device\HarddiskVolume3\Program Files (x86)\Steam\bin\vgui2_s.dll 0.01
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name Xbox.exe
    PID 13812
    Average Utilization (%) 0.21
    Module Average Module Utilization (%)
    \Device\HarddiskVolume3\Program Files\WindowsApps\Microsoft.GamingApp_1909.1001.12.0_x64__8wekyb3d8bbwe\app\Xbox.exe 0.15
    0.02
    \Device\HarddiskVolume3\Windows\System32\ntdll.dll 0.01


    • Moved by Richard MuellerMVP Thursday, September 12, 2019 12:00 PM Not a TechNet Wiki question
    Thursday, September 12, 2019 4:25 AM

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