Answered by:
0xC004D401 (tamper) issues with genuine validation/activation

Question
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Hi,
I have the same problem without any of these software...
Regards
Pedro
Monday, January 22, 2007 4:11 PM
Answers
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Hi again,
Software List:
Adobe Acrobat 7.0.9 Standard Adobe Photoshop CS2 eRoom 7 FLV Player 1.3.3 K-Lite Codec Pack 2.77 Basic Mozilla Firefox (2.0.0.1) Microsoft Office OneNote 2007 Microsoft Office Project Professional 2007 Microsoft Office Professional Plus 2007 Microsoft Office Visio Professional 2007 VobSub v2.23 (Remove Only) WinRAR archiver Macromedia Dreamweaver 8 Adobe Photoshop CS2 Windows Server 2003 Service Pack 1 Administration Tools Pack Macromedia Flash 8 Windows Mobile Device Center Macromedia Extension Manager Debugging Tools for Windows Adobe Stock Photos 1.0 Vodafone-SMSbyMail(V340078.1) Macromedia Flash Player 8 Macromedia Flash 8 Video Encoder Adobe Common File Installer Microsoft Office Professional Plus 2007 Microsoft Office Access MUI (English) 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Project Professional 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office Visio Professional 2007 Microsoft Office Visio MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office OneNote 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Project MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Macromedia Flash Player 8 Plugin Cisco Systems VPN Client 4.8.01.0410 Adobe Acrobat 7.0 Standard Adobe Bridge 1.0 Windows Mobile Device Center Driver Update Microsoft Virtual PC 2007 Adobe Help Center 1.0 Windows Live Messenger Thanks for your support.
Tuesday, January 23, 2007 10:43 AM -
Hello!
Please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your SR number here. It takes about a day for the me to be able to see it. I'll contact you directly so we can figure out the cause of your issue. Thank you!
Thursday, February 1, 2007 2:17 AM
All replies
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Could you post what software you do have? It would be very helpful to know what other applications might cause this.
Thanks!
Tuesday, January 23, 2007 12:04 AM -
Hi again,
Software List:
Adobe Acrobat 7.0.9 Standard Adobe Photoshop CS2 eRoom 7 FLV Player 1.3.3 K-Lite Codec Pack 2.77 Basic Mozilla Firefox (2.0.0.1) Microsoft Office OneNote 2007 Microsoft Office Project Professional 2007 Microsoft Office Professional Plus 2007 Microsoft Office Visio Professional 2007 VobSub v2.23 (Remove Only) WinRAR archiver Macromedia Dreamweaver 8 Adobe Photoshop CS2 Windows Server 2003 Service Pack 1 Administration Tools Pack Macromedia Flash 8 Windows Mobile Device Center Macromedia Extension Manager Debugging Tools for Windows Adobe Stock Photos 1.0 Vodafone-SMSbyMail(V340078.1) Macromedia Flash Player 8 Macromedia Flash 8 Video Encoder Adobe Common File Installer Microsoft Office Professional Plus 2007 Microsoft Office Access MUI (English) 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Publisher MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Project Professional 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office Visio Professional 2007 Microsoft Office Visio MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office OneNote 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Project MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Macromedia Flash Player 8 Plugin Cisco Systems VPN Client 4.8.01.0410 Adobe Acrobat 7.0 Standard Adobe Bridge 1.0 Windows Mobile Device Center Driver Update Microsoft Virtual PC 2007 Adobe Help Center 1.0 Windows Live Messenger Thanks for your support.
Tuesday, January 23, 2007 10:43 AM -
Diagnostic Report (1.5.0723.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Detailed Status: 0xc004f027
Windows Product Key: *****-*****-X2YGT-QR4M6-4BWMV
Windows Product Key Hash: TnwCbyf9ehGTwtFVj04JwJukZMg=
Windows Product ID: 89579-236-0200203-71413
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 6.0.6000.2.00010100.0.0.000
ID: a87ac818-70e2-4af5-bef5-4e09bce6ede4
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Failed to retrieve file version. - 0x80070006
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Enterprise
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error: K:20070124115332061-M:20070124114755319-
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>a87ac818-70e2-4af5-bef5-4e09bce6ede4</UGUID><Version>1.5.0723.1</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-4BWMV</PKey><PID>89579-236-0200203-71413</PID><PIDType>1</PIDType><SID>S-1-5-21-3909643397-1382075733-3959388810</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D420 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="4"/><Date>20061218000000.000000+000</Date></BIOS><HWID>F6330500018400EE</HWID><UserLCID>0816</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M07 </OEMTableID></OEM></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>A6BC8347B68D586</Val><Hash>Tj0MsEfm1VKKR4+vmNCtvnHhvac=</Hash><Pid>89409-707-2277737-65729</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>9CE601784474D86</Val><Hash>yJwRApmoa1aFoLsxsyeRPRtXECU=</Hash><Pid>89403-707-1869121-63009</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>9CE601784474D86</Val><Hash>yJwRApmoa1aFoLsxsyeRPRtXECU=</Hash><Pid>89405-707-1869121-63895</Pid><PidType>14</PidType></Product><Product GUID="{90120000-00A1-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2007</Name><Ver>12</Ver><Val>9CE601784474D86</Val><Hash>yJwRApmoa1aFoLsxsyeRPRtXECU=</Hash><Pid>89397-707-1869121-63749</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>Wednesday, January 24, 2007 11:58 AM -
Hello!
Please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your SR number here. It takes about a day for the me to be able to see it. I'll contact you directly so we can figure out the cause of your issue. Thank you!
Thursday, February 1, 2007 2:17 AM -
Hi,
The problem it’s solved with http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573.
Thanks to all.
Thursday, February 1, 2007 10:02 PM