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0xC004D401 (tamper) issues with genuine validation/activation RRS feed

  • Question

  • Hi,

    I have the same problem without any of these software...

    Regards

     

    Pedro

    Monday, January 22, 2007 4:11 PM

Answers

  • Hi again,

    Software List:

    Adobe Acrobat 7.0.9 Standard
    Adobe Photoshop CS2
    eRoom 7
    FLV Player 1.3.3
    K-Lite Codec Pack 2.77 Basic
    Mozilla Firefox (2.0.0.1)
    Microsoft Office OneNote 2007
    Microsoft Office Project Professional 2007
    Microsoft Office Professional Plus 2007
    Microsoft Office Visio Professional 2007
    VobSub v2.23 (Remove Only)
    WinRAR archiver
    Macromedia Dreamweaver 8
    Adobe Photoshop CS2
    Windows Server 2003 Service Pack 1 Administration Tools Pack
    Macromedia Flash 8
    Windows Mobile Device Center
    Macromedia Extension Manager
    Debugging Tools for Windows
    Adobe Stock Photos 1.0
    Vodafone-SMSbyMail(V340078.1)
    Macromedia Flash Player 8
    Macromedia Flash 8 Video Encoder
    Adobe Common File Installer
    Microsoft Office Professional Plus 2007
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Project Professional 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Visio Professional 2007
    Microsoft Office Visio MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office OneNote 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Project MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Macromedia Flash Player 8 Plugin
    Cisco Systems VPN Client 4.8.01.0410
    Adobe Acrobat 7.0 Standard
    Adobe Bridge 1.0
    Windows Mobile Device Center Driver Update
    Microsoft Virtual PC 2007
    Adobe Help Center 1.0
    Windows Live Messenger

    Thanks for your support.

     

    Tuesday, January 23, 2007 10:43 AM
  •  

    Hello!

    Please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your SR number here.  It takes about a day for the me to be able to see it.  I'll contact you directly so we can figure out the cause of your issue.  Thank you!

    Thursday, February 1, 2007 2:17 AM

All replies

  • Could you post what software you do have?  It would be very helpful to know what other applications might cause this.

    Thanks!

    Tuesday, January 23, 2007 12:04 AM
  • Hi again,

    Software List:

    Adobe Acrobat 7.0.9 Standard
    Adobe Photoshop CS2
    eRoom 7
    FLV Player 1.3.3
    K-Lite Codec Pack 2.77 Basic
    Mozilla Firefox (2.0.0.1)
    Microsoft Office OneNote 2007
    Microsoft Office Project Professional 2007
    Microsoft Office Professional Plus 2007
    Microsoft Office Visio Professional 2007
    VobSub v2.23 (Remove Only)
    WinRAR archiver
    Macromedia Dreamweaver 8
    Adobe Photoshop CS2
    Windows Server 2003 Service Pack 1 Administration Tools Pack
    Macromedia Flash 8
    Windows Mobile Device Center
    Macromedia Extension Manager
    Debugging Tools for Windows
    Adobe Stock Photos 1.0
    Vodafone-SMSbyMail(V340078.1)
    Macromedia Flash Player 8
    Macromedia Flash 8 Video Encoder
    Adobe Common File Installer
    Microsoft Office Professional Plus 2007
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Project Professional 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Visio Professional 2007
    Microsoft Office Visio MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office OneNote 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Project MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Macromedia Flash Player 8 Plugin
    Cisco Systems VPN Client 4.8.01.0410
    Adobe Acrobat 7.0 Standard
    Adobe Bridge 1.0
    Windows Mobile Device Center Driver Update
    Microsoft Virtual PC 2007
    Adobe Help Center 1.0
    Windows Live Messenger

    Thanks for your support.

     

    Tuesday, January 23, 2007 10:43 AM
  • Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-X2YGT-QR4M6-4BWMV
    Windows Product Key Hash: TnwCbyf9ehGTwtFVj04JwJukZMg=
    Windows Product ID: 89579-236-0200203-71413
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: a87ac818-70e2-4af5-bef5-4e09bce6ede4
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Failed to retrieve file version. - 0x80070006
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Enterprise
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070124115332061-M:20070124114755319-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a87ac818-70e2-4af5-bef5-4e09bce6ede4</UGUID><Version>1.5.0723.1</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-4BWMV</PKey><PID>89579-236-0200203-71413</PID><PIDType>1</PIDType><SID>S-1-5-21-3909643397-1382075733-3959388810</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D420                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="4"/><Date>20061218000000.000000+000</Date></BIOS><HWID>F6330500018400EE</HWID><UserLCID>0816</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>A6BC8347B68D586</Val><Hash>Tj0MsEfm1VKKR4+vmNCtvnHhvac=</Hash><Pid>89409-707-2277737-65729</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>9CE601784474D86</Val><Hash>yJwRApmoa1aFoLsxsyeRPRtXECU=</Hash><Pid>89403-707-1869121-63009</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>9CE601784474D86</Val><Hash>yJwRApmoa1aFoLsxsyeRPRtXECU=</Hash><Pid>89405-707-1869121-63895</Pid><PidType>14</PidType></Product><Product GUID="{90120000-00A1-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2007</Name><Ver>12</Ver><Val>9CE601784474D86</Val><Hash>yJwRApmoa1aFoLsxsyeRPRtXECU=</Hash><Pid>89397-707-1869121-63749</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, January 24, 2007 11:58 AM
  •  

    Hello!

    Please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your SR number here.  It takes about a day for the me to be able to see it.  I'll contact you directly so we can figure out the cause of your issue.  Thank you!

    Thursday, February 1, 2007 2:17 AM
  • Hi,

     

    The problem it’s solved with http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573.

     

    Thanks to all.

    Thursday, February 1, 2007 10:02 PM