off topic - My MSN account has been hijacked!!! help RRS feed

  • General discussion


    I found out that some stranger was using my account, so i decided to change my password but it's not working. I need to log on to my account ASAP but i can't manage to get into it. I've tried to change my password, the secret question and every single thing but it's not leting me as if someone else new the answer to my secret question. I cannot resend the password to my account becuase unfortunately i can't get to msn messanger live or my hotmail account. I need help ASAP. Thank you!
    Thursday, December 11, 2008 4:15 PM

All replies


    You're off topic for this forum, which is dedicated to Windows Live OneCare.

    Support for MSN or paid Hotmail Plus - http://support.msn.com


    Support for Windows Live programs and services:

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com




    Thursday, December 11, 2008 4:26 PM