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off topic - Locked out RRS feed

  • General discussion

  • sooo. I got hacked last spring and I changed my password. Which I can't remember due to multiple variations. My boyfriend undid the password save for my messenger and then tried linking our accounts as we live together and have one comp and fight over the messenger daily. My account got locked and its my business account as well as personal and I don't know how to unlock it as the password resets are going straight to it. Is there a 1-800 number or something to get it undone before I go postal? Any help at all would be great aside from the normal reset your password.
    Wednesday, January 23, 2008 10:16 PM

All replies

  • http://support.live.com - it will be an email form. If your account got locked out, it will unlock within 24 hours. However, if you don't recall the password, you will need a reset which can be done from http://account.live.com assuming you set up an alternate email address and/or the secret questions. If you didn't, use the support link above, select Windows Live Account. You will get an email response with questions to prove that the account is yours.

    -steve

     

    Thursday, January 24, 2008 2:43 PM
    Moderator