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Virus cause windows xp home to no longer be valid. RRS feed

  • Question

  •  I am working on a PC that had a bad virus.  The product key on the computer now does not match the one installed.  Any idea how to update it?

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: PID is invalid
    Validation Code: 5
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GFV6P-CF3TR-7JGQ7
    Windows Product Key Hash: uWuuaX89xOhe1M6Xgs7rqz9PDEo=
    Windows Product ID: 76475-017-4364182-21295
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {DF2ECDFB-D434-4E8E-B3E0-A5408155BBCF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-85-80004005
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 5
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-709-645_025D1FF3-171-1_025D1FF3-85-80004005_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: H:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DF2ECDFB-D434-4E8E-B3E0-A5408155BBCF}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7JGQ7</PKey><PID>76475-017-4364182-21295</PID><PIDType>0</PIDType><SID>S-1-5-21-448539723-688789844-682003330</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>PC184A-ABA SR1123WM NA431</Model></SYSTEM><BIOS/><HWID>FB803F4F01842042</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 10059:Compaq Computer Corporation|1E0D3:Compaq Computer Corporation|1D990:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    Tuesday, December 30, 2008 12:21 AM

Answers