Error ID; 0019-80070643 has become my nemesis. After a couple attempts I requested help from One Care Technical Support. The individual I worked with had me down load and use your One Cares Removal Tool and the Firewall Repair Tool.
I advised him I had converted my laptop, using Vista32, from McAfee’s Internet Security Suite to One Care without a problem. My hardtop, using XP-SP3 and hardwired to a 2WIRE 2701B Router using Qwest’s MSN Premium ISP service is my problem. The laptop connection is wireless using the same router that the desktop uses.
In frustration your Tech Rep gave up and instructed me to contact McAfee and obtain software that would clean up McAfee’s software from the desktop. I did and have used MCPR2 to cleanup the desktop. I have also downloaded Windows Installation Cleanup Tool and cannot find any evidence the McAfee’s or One Care was ever installed.
After faithfully following the McAfee removal instruction I hoped my problems were gone. WRONG! I’m still receiving the same error. I have assumed the error code originated with Microsoft and either your help section for One Care or your One Care Tech would provide and answer. I was obviously mistaken. Is it presumptive of me to continue to HOPE?
