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Vista Validation failure since SP1 RRS feed

  • Question

  • I have an upgrade version of Vista Home Premium, i also have XP professional both bought through large retailers.  Vista has been giving me validation warnings since SP1.  i  am getting warnings saying i have pirated software, when i enter the product key i have, i get the response

    Code 0xC004F061 can only be used for upgrade not clean install

    where do i go from here, if i have to clean install XP i wont be putting Vista back on, this is ridiculous with legitimate versions of both software, i am being treated like a criminal. 
    Sunday, May 4, 2008 1:20 AM

Answers

All replies

  •  gunby wrote:
    I have an upgrade version of Vista Home Premium, i also have XP professional both bought through large retailers. 


    where do i go from here, if i have to clean install XP i wont be putting Vista back on

     

      I believe you mean that you have Vista and XP both installed on the same computer (i.e. dual-boot)? Vista is showing as Non-Genuine and XP is showing as Genuine. If so, even if we needed to re-install Vista, I don't see any reason you would need to re-install XP.

     

      But, I will first need you to post a Diagnostic Report before I know what is causing Vista to show as Non-genuine. To obtain a Diagnostic Report, download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button, then Paste the report into a response message in this thread.

     

     


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3285197&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Monday, May 5, 2008 9:31 PM
  • dual boot is incorrect, only vista is installed, my win xp install was on a drive that died long ago. 
    Monday, June 2, 2008 3:28 AM
  • I suggest contacting Vista support at http://support.microsoft.com In most cases, Install issues are supported at no cost.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Monday, June 2, 2008 8:15 PM