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New installation of one care/ now no internet

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After installing the program, I cannot connect to the internet. I do have Cable one that I go through and then use Yahoo. How can I get this to work again?

Wednesday, November 12, 2008 9:32 PM

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idatater46,

Uninstall any third party antivirus or firewall application that is installed on your computer.

Then follow this Knowledge Base Article for further steps.

http://support.microsoft.com/kb/943767

If that wont resolve the problem contact support.

How to reach support (FAQ) -

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Wednesday, November 12, 2008 11:17 PM