none
I have problems

    Question

  • I have problems. 

    1. One night I was in the library and my computer was updating but the library was about to close in 2 mins. so I had to cut off my Laptop.

    Since that night every time I turn on my laptop, before I have to type in my password, a a purple screen with the words Please Wait appear and I have to turn it off and back on a second time.

    What should I do?

    2. My F2 - F12 buttons do not work any more?

    What should I do?

    3. And finally what is the best anti - virsus software to get and one of my screws came off the front of my laptop, where can I get another screw just like it?

    • Moved by Just KarlModerator Saturday, October 25, 2014 1:14 AM Looking for the proper forum
    Friday, October 24, 2014 8:50 PM

Answers

  • Hello,

    I'd ask in the Windows Update forum on Microsoft Community.

    and,  the Windows forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Saturday, October 25, 2014 1:13 AM
    Moderator

All replies

  • 1.)System Restore to a time point before the library incident.

    Updates that take place out of the OS require direct control of windows files/registry entries that are otherwise in use during the normal operation of the operating system.

    Shutting down the system during these updates can damage key windows files or registry hives causing paramount issues with your operating system. 

    2.)Which may relate to the binding of your F2-F12 key's.

    3.)There is no best, a singular a/v program can't catch all issues. But, one is better than non. Free scanners are acceptable for PERSONAL USE ONLY. AVG/Malware Bytes/Sophos Virus Removal Tool/PC-Cillan(TrendMicro) offer limited free versions for home use.

    3a.) Screws specific to your laptop would be best searched for by vendor/brand directly or a reseller. (They are not types you will be able to access easily say at 'home depot/ace hardware/insert hardware store here'

    Friday, October 24, 2014 9:00 PM
  • Hello,

    The TechNet Wiki Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.

    Please note that this forum exists to discuss TechNet Wiki as a technology/application.

    As it's off-topic here, I am moving the question to the Where is the forum for... forum.

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Saturday, October 25, 2014 1:12 AM
    Moderator
  • Hello,

    I'd ask in the Windows Update forum on Microsoft Community.

    and,  the Windows forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Saturday, October 25, 2014 1:13 AM
    Moderator