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I received notification that my office software is not genuine RRS feed

  • Question

  •  I run the validation program and it says it is genuine. That is sifficient for me. The program did not allow me to make a copy to include in this email. Answers to other users give me the impression that Microsoft is harassing users who purchased their software in large institutions. That is my case. I bought it in a reputable academic institution. Whether the code matches or doesn't match, we are not the ones who have to be investigating whether university so and so is selling non-genuine software, Microsoft permits these institutions to sell their produccts and it should refine its detection system to account for codes supplied to those institutions.
    Saturday, June 26, 2010 2:23 AM

Answers

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Saturday, June 26, 2010 2:34 AM
    Moderator

All replies

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Saturday, June 26, 2010 2:34 AM
    Moderator
  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Tuesday, June 29, 2010 8:42 PM
  • I run the validation but I can't get a copy. I recieve a message XFailed to create output files

    hr. = OX8007000d. What can I do?

    Tuesday, July 13, 2010 8:21 PM
  • "Surprised" wrote in message news:525303f0-7018-4cab-bc1e-3b5afef3a741...

    I run the validation but I can't get a copy. I recieve a message XFailed to create output files

    hr. = OX8007000d. What can I do?


    reading and acting upon previously-given advice would be a good start!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 13, 2010 9:14 PM
    Moderator