Hello Kurtrr,
First, I can undertsand that you would be concerned about this issue but that is no reason to SPAM the forum with unrelated messages appended to at least four other threads, and making the comments you made without anyone having enough information to really
know why things are the way they are for the three instances you have encountered. It does not help the OPs (and that is why this forum exisits, to help the regular Microsoft retail consumer) to muddle their posts with FUD.
I can also understand your frustration with how slowly the wheels turn when a small systembuilder gets caught between huge distributor and Microsoft. Thank goodness it has only happened to me once and it was only on an OEM keboard and mouse set
(all of about 25 bucks), but it took about 20 phone calls and almost as many emails over the course of
seven months to get a replacement for the defective unit.
Having been a participant in this forum for just shy of four years, I do remember two instances where a systembuider installed XP product received from top level MS distributors onto customer machines only to have the WGA system flag them as nongenuine.
Getting these instances straightened out took at least 6-8 weeks as I recall, and the problem turned out to be clerical errors emmanating from the distributor, who mistakenly reported these product keys as shop spoiled/destroyed to MS, who removed them from
the Valid PK list on their servers. Of course when the license kits made their way onto end user machines and they eventually were checked by WGA they came up as nongenuine. In both instances the distributor replaced the OEM license kits, but as
I wrote it did not happen overnight.
That still does not change the fact that this forum is the wrong place for you to seek assistance. However, now that you're here, it's likely the Microsoft moderator Darin Smith will look into the issue and report what he can find. It is my understanding
that Microsoft is a huge organization and although you may think that the WGA forum guy should have all the WGA related answers at his fingertips, Darin might have to up 10 levels, across fourteen branches, jump three divisions, scamper thru two regional
directorates, then go back down 10 levels to get to the guy who handles the product keys for systembuilders. :-) It's probably worse than the federal government LOL.
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