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WGA Failed RRS feed

  • Question

  • In regards to Conf#'s 1031284034 and 1031448561 concerning same problem I have not had my situation corrected or anyone to contact me to try and help fix the problem. I have alerted MS on 3/11/2007 and 3/13/2007. Once again I am attaching my Windows XP Pro Validation Info

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Detailed Status: N/A
    Windows Product Key: *****-*****-C49VV-9PBYQ-2V7D6
    Windows Product Key Hash: HLEyitbBqYJzB1hBxZHBlcleuZo=
    Windows Product ID: 55274-640-4174741-23193
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 5b4cc85a-badf-4d45-b45f-190209f592bd
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>5b4cc85a-badf-4d45-b45f-190209f592bd</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-2V7D6</PKey><PID>55274-640-4174741-23193</PID><PIDType>1</PIDType><SID>S-1-5-21-1993962763-527237240-682003330</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20050120000000.000000+000</Date></BIOS><HWID>3EBA32D701846062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>DFI</name><model>LP 875B Rev.B1</model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57809</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Please, Please I need this problem fixed, this flashing pop-up is damn annoying. I probably need to purchase a new license for office but right now I need XP working correctly.

    Either post a reply or contact me at vonjan51@hotmail.com.

    Wednesday, March 14, 2007 8:05 PM

Answers

  • Hello eyebdang53,

      From the Diagnostic Report, it does appear that you have, indeed, been a victim of Piracy.

      On line 7, you can see that the version of Windows XP, that you have installed, is Volume License.  Large corporations, schools and gov'ts have legal agreements with Microsoft, which assign them a unique Volume License Key (VLK).  Using their assigned VLK to install software provides them with the flexibility of installing on many computers.

      On line 2, it says "Invalid Product Key". I have check the Product Key Hash and Product ID (lines 3 & 4) in our Product Key tool here and the Key was created using a key generating program.  These product keys are commonly referred to as a ‘keygen’ key.  These type of applications can be found out on the internet and they are used to create Invalid Product Keys that look and act like a real keys, but were not manufactured by Microsoft.


      It is quite common for unscrupulous resellers to bundle a keygen VLK with software because they are aware that there is only a small chance that the purchaser will find out that they have received counterfeit Software and Product Key. If you go to http://www.microsoft.com/resources/howtotell/en/default.mspx , you can see that some counterfeits can be very sophisticated.

      More bad news:  Your Office XP Pro installation is showing as Nongenuine (Office status=114 means nongenuine). It is also a  Volume License software using a Block Volume License Key. VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of Office using that key than authorized.

    I can provide you with a couple options and I recommend that you follow up with both:

    1) Contact the person/company that sold you the software and demand the Genuine Microsoft software, that you paid for. Or a Refund.

    2) Click on the blue star in the System Tray and Submit a Piracy Report to Microsoft. If it is a High Quality counterfeit (go to http://www.microsoft.com/resources/howtotell/en/default.mspx for comparisons), you may be eligible for a free replacement.

    Lastly, if you wish to purchase a Genuine copy of Windows, Click on the blue star in the system tray and follow the directions to purchase a WGA Kit.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    ------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    ------------------------------------------

    Wednesday, March 14, 2007 10:48 PM
  • Thank you Darin for your reply, but while waiting I decided to do a search of my hard drive and found that a program called KeyFinder had been installed on my computer. I took the necessary steps to remove this app and restored my computer back to where I no longer receive the victim of piracy message. I also went to the link at MS to verify whether I truly had a pirated or original of xp. The scan showed that I had an original. I will be getting another Office 2003 because this seems to be a pirated copy because I can't upgrade with this copy of office installed.

    Once again thank you for your help. You may close this thread.

    Saturday, March 17, 2007 3:32 AM

All replies

  • Hello eyebdang53,

      From the Diagnostic Report, it does appear that you have, indeed, been a victim of Piracy.

      On line 7, you can see that the version of Windows XP, that you have installed, is Volume License.  Large corporations, schools and gov'ts have legal agreements with Microsoft, which assign them a unique Volume License Key (VLK).  Using their assigned VLK to install software provides them with the flexibility of installing on many computers.

      On line 2, it says "Invalid Product Key". I have check the Product Key Hash and Product ID (lines 3 & 4) in our Product Key tool here and the Key was created using a key generating program.  These product keys are commonly referred to as a ‘keygen’ key.  These type of applications can be found out on the internet and they are used to create Invalid Product Keys that look and act like a real keys, but were not manufactured by Microsoft.


      It is quite common for unscrupulous resellers to bundle a keygen VLK with software because they are aware that there is only a small chance that the purchaser will find out that they have received counterfeit Software and Product Key. If you go to http://www.microsoft.com/resources/howtotell/en/default.mspx , you can see that some counterfeits can be very sophisticated.

      More bad news:  Your Office XP Pro installation is showing as Nongenuine (Office status=114 means nongenuine). It is also a  Volume License software using a Block Volume License Key. VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of Office using that key than authorized.

    I can provide you with a couple options and I recommend that you follow up with both:

    1) Contact the person/company that sold you the software and demand the Genuine Microsoft software, that you paid for. Or a Refund.

    2) Click on the blue star in the System Tray and Submit a Piracy Report to Microsoft. If it is a High Quality counterfeit (go to http://www.microsoft.com/resources/howtotell/en/default.mspx for comparisons), you may be eligible for a free replacement.

    Lastly, if you wish to purchase a Genuine copy of Windows, Click on the blue star in the system tray and follow the directions to purchase a WGA Kit.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    ------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    ------------------------------------------

    Wednesday, March 14, 2007 10:48 PM
  • Thank you Darin for your reply, but while waiting I decided to do a search of my hard drive and found that a program called KeyFinder had been installed on my computer. I took the necessary steps to remove this app and restored my computer back to where I no longer receive the victim of piracy message. I also went to the link at MS to verify whether I truly had a pirated or original of xp. The scan showed that I had an original. I will be getting another Office 2003 because this seems to be a pirated copy because I can't upgrade with this copy of office installed.

    Once again thank you for your help. You may close this thread.

    Saturday, March 17, 2007 3:32 AM