SyncToy sync error. RRS feed

  • Question

  • Greetings,

    I work for a company who has users who work in different regions and they use SyncToy to sync up to our servers.  They use netextender to connect to our network and then complete their sync.  One user recently tried to sync and an error kept popping up.  I am unsure why this error is suddenly appearing.  I had him copy his log and send it to me.  I included it below.  Anyone know why this is happening?


    SYNC: 04/16/2014 11:47:48:957: SyncToy run of Sync E (C:\Users\ksitzberger\Documents\Sync_E\, H:\E_drive_sync\) completed at 4/16/2014 11:47:48 AM.
    SyncToy action was 'Synchronize'.
    SyncToy options were:
                Active for run all
                All files included
                No files excluded
                Do not check file contents
                Include read-only files
                Include hidden files
                Include system files
                Backup older files (send to Recycle Bin)
                All subfolders included
    SyncToy run took 01:01:23:048.
    Copied 502,513,122 bytes in 401 files in 01:01:23:48.
    Bytes per second 136,439.4, files per second 0.1.
    Avoided copying 17,230,946,809 bytes in 33,281 files that did not require action.
    Saved approximately 11:04:50:69 by not copying all files.

    SYNC: 07/15/2014 15:22:58:559: -------------------------------------------------------------------------
    SYNC: 07/15/2014 15:22:58:575: Starting SyncToy, version, built 10/19/2009 2:58:16 AM.
    SYNC: 07/15/2014 15:23:02:278: *** Failed to execute folder pair Sync D. Could not locate folder H:\D_drive_sync\. 
    SYNC: 07/15/2014 15:23:02:890: *** Failed to execute folder pair Sync E. Could not locate folder H:\E_drive_sync\.

    Friday, July 18, 2014 8:50 PM