Created By in Users entity RRS feed

  • Question

  • Hi All,

    I have 22 users in my CRM 2013 online instance. The value in the Created By field is "SYSTEM" for 7 users and for remaining  users there is no value in Created By field. What does it mean?




    Friday, August 21, 2015 8:46 AM

All replies

  • Hi Phani

    For me, this type of value usually means something has happened automatically.  The types of activity that cause this could be:

    • Upgrading from a previous version of CRM
    • Having a workflow or Plugin run when a User is created, and the account it runs under is a System user
    • Having users added to CRM by your Office 365 Administrator who uses a System account
    • Perhaps moving data centres or hosting (not sure about this one...)

    If you were On-Premises, it could also be caused by connecting a CRM database to CRM on a new server.

    Unless you are concerned about an unauthorised CRM User being added, it isn't a great concern.  Still, you may want to review the Security Roles of your users, just for peace of mind.

    Good luck!

    Brad Orders

    Sunday, August 23, 2015 12:43 AM