Answered by:
Bizarre problem after reinstalling vista on same computer

Question
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I wanted to refresh the system completely, so i reformatted the hard-drive and reinstalled vista 64bit using the original discs from when i bought the computer. I have done this before with no problems. No changes were made to the computer hardware. I installed the OS. Left the computer for a few weeks as i was busy, when i turned it back on it said it was not "genuine" and not activated, so i went onto the auto phone system and successfully activated the copy of windows. Even in windows, it says it is "activated". However it also says it is "not genuine" but i know it is genuine. I am pasting below here the results from the diagnostic tool (which also says "Validation Status = Genuine". But thats no help since when in windows i cant do the usual windows updates since it will not allow me to (on the basis that it thinks it is not genuine). I have deleted the URL's from the report since the website is blocking me from keeping them in (it says it has to verify my account)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-6W87C-BYWHJ-FQFMP
Windows Product Key Hash: e4wi23KMx9vWEF8M7uxrV/72RhM=
Windows Product ID: 89584-OEM-7357706-95457
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010100.0.0.006
ID: {288E5B51-0AD5-49BF-BA02-8F366BCA9E4A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000009
Build lab: 6000.vista_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{288E5B51-0AD5-49BF-BA02-8F366BCA9E4A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FQFMP</PKey><PID>89584-OEM-7357706-95457</PID><PIDType>3</PIDType><SID>S-1-5-21-1115122760-2238442717-3474630945</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090804000000.000000+000</Date></BIOS><HWID>65323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6000.16386
Name: Windows(TM) Vista, Business edition
Description: Windows Operating System - Vista, OEM_COA_NSLP channel
Activation ID: 177df7ed-709f-454a-91bd-947ec8a1e668
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89584-00146-577-095457-02-1033-6000.0000-1222013
Installation ID: 007722346335785081853686194655367264774180767855045641
Partial Product Key: FQFMP
License Status: LicensedWindows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OAAAAAEABAABAAEAAgACAAAAAgABAAEAln1E1Ta3jCZoZUa8hDTwrhAyHIjy9JqIzthw3qxWTFg=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
OSFR A_M_I_ OEMOSFR
SSDT DpgPmm CpuPm- Edited by leoischester Wednesday, June 5, 2013 5:40 AM
Wednesday, June 5, 2013 5:40 AM
Answers
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At this point in time, as everything was looking "good" apart from the windows spasm regarding "genuine" copy of vista, i decided to manually install SP1 & SP2 - so i downloaded them and they both installed successfully. Everything seems to be working well now.
Thankyou for the help
- Proposed as answer by Noel D PatonModerator Saturday, June 8, 2013 12:31 PM
- Marked as answer by Noel D PatonModerator Tuesday, June 11, 2013 8:20 PM
Friday, June 7, 2013 5:10 AM
All replies
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Something appears to be blocking validation - please attempt manual validation using Internet Explorer at
www.microsoft.com/genujine/validate - what happens?
If it fails, please check the diagnostics, at www.microsoft.com/genuine/diag and followany instructions there, then attempt validation again.
post back with your results, and a new MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Wednesday, June 5, 2013 9:21 AMModerator -
OK - thanks - i shall follow your steps. Currently, it all appears to be Validated & the warnings about not being genuine have gone away - the desktop background no longer says it is not genuine. I am able to install windows updates BUT it will not allow me to install Service Pack 1. It keeps telling me to install SP1, i do it, click through all the steps, but after every time, it keeps asking me again to install it (because it didnt really install properly in the first place i guess)Wednesday, June 5, 2013 10:43 PM
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Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.
SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.
Post a new MGADiag report with details of any error messages encountered.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Thursday, June 6, 2013 5:41 AMModerator -
At this point in time, as everything was looking "good" apart from the windows spasm regarding "genuine" copy of vista, i decided to manually install SP1 & SP2 - so i downloaded them and they both installed successfully. Everything seems to be working well now.
Thankyou for the help
- Proposed as answer by Noel D PatonModerator Saturday, June 8, 2013 12:31 PM
- Marked as answer by Noel D PatonModerator Tuesday, June 11, 2013 8:20 PM
Friday, June 7, 2013 5:10 AM -
Please post a new MGADiag report so we can check that it's not likely to throw a fit later :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Friday, June 7, 2013 3:25 PMModerator -
Here is the updated report.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6W87C-BYWHJ-FQFMP
Windows Product Key Hash: e4wi23KMx9vWEF8M7uxrV/72RhM=
Windows Product ID: 89584-OEM-7357706-95457
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6002.2.00010100.2.0.006
ID: {288E5B51-0AD5-49BF-BA02-8F366BCA9E4A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.130308-1436
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{288E5B51-0AD5-49BF-BA02-8F366BCA9E4A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FQFMP</PKey><PID>89584-OEM-7357706-95457</PID><PIDType>3</PIDType><SID>S-1-5-21-1115122760-2238442717-3474630945</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090804000000.000000+000</Date></BIOS><HWID>65323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, Business edition
Description: Windows Operating System - Vista, OEM_COA_NSLP channel
Activation ID: 177df7ed-709f-454a-91bd-947ec8a1e668
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89584-00146-577-095457-02-1033-6000.0000-1222013
Installation ID: 007722346335785081853686194655367264774180767855045641
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: FQFMP
License Status: Licensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OAAAAAEABAABAAEAAgACAAAAAgABAAEAln1E1Ta3jCZoZUa8hDTwrhAyHIjy9JqIzthw3qxWTFg=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
OSFR A_M_I_ OEMOSFR
SSDT DpgPmm CpuPm
Monday, June 10, 2013 9:55 PM -
and here is the CBS file link
https://dl.dropboxusercontent.com/u/3533942/Misc/CBS.zip
Tuesday, June 11, 2013 12:07 AM -
That looks fine, apart from some common errors in the SFC scan, which I think can be safely ignored.
Looks like you're good to go :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Marked as answer by leoischester Tuesday, June 11, 2013 5:32 PM
- Unmarked as answer by Noel D PatonModerator Tuesday, June 11, 2013 8:29 PM
Tuesday, June 11, 2013 12:45 PMModerator -
Great - thanks for the clean bill of health :) I saw the errors in the SFC scan and it reported that they had been fixed. Now its time to Craigslist this baby !Tuesday, June 11, 2013 5:32 PM