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Bizarre problem after reinstalling vista on same computer

    Question

  • I wanted to refresh the system completely, so i reformatted the hard-drive and reinstalled vista 64bit using the original discs from when i bought the computer. I have done this before with no problems. No changes were made to the computer hardware. I installed the OS. Left the computer for a few weeks as i was busy, when i turned it back on it said it was not "genuine" and not activated, so i went onto the auto phone system and successfully activated the copy of windows. Even in windows, it says it is "activated". However it also says it is "not genuine" but i know it is genuine. I am pasting below here the results from the diagnostic tool (which also says "Validation Status = Genuine". But thats no help since when in windows i cant do the usual windows updates since it will not allow me to (on the basis that it thinks it is not genuine). I have deleted the URL's from the report since the website is blocking me from keeping them in (it says it has to verify my account)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-6W87C-BYWHJ-FQFMP
    Windows Product Key Hash: e4wi23KMx9vWEF8M7uxrV/72RhM=
    Windows Product ID: 89584-OEM-7357706-95457
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: {288E5B51-0AD5-49BF-BA02-8F366BCA9E4A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{288E5B51-0AD5-49BF-BA02-8F366BCA9E4A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FQFMP</PKey><PID>89584-OEM-7357706-95457</PID><PIDType>3</PIDType><SID>S-1-5-21-1115122760-2238442717-3474630945</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090804000000.000000+000</Date></BIOS><HWID>65323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: 177df7ed-709f-454a-91bd-947ec8a1e668
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89584-00146-577-095457-02-1033-6000.0000-1222013
    Installation ID: 007722346335785081853686194655367264774180767855045641
    Partial Product Key: FQFMP
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAgACAAAAAgABAAEAln1E1Ta3jCZoZUa8hDTwrhAyHIjy9JqIzthw3qxWTFg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM
      OSFR   A_M_I_  OEMOSFR
      SSDT   DpgPmm  CpuPm


    Wednesday, June 5, 2013 5:40 AM

Answers

  • At this point in time, as everything was looking "good" apart from the windows spasm regarding "genuine" copy of vista, i decided to manually install SP1 & SP2 - so i downloaded them and they both installed successfully.  Everything seems to be working well now. 

    Thankyou for the help

    Friday, June 7, 2013 5:10 AM

All replies

  • Something appears to be blocking validation - please attempt manual validation using Internet Explorer at

    www.microsoft.com/genujine/validate - what happens?

    If it fails, please check the diagnostics, at www.microsoft.com/genuine/diag and followany instructions there, then attempt validation again.

    post back with your results, and a new MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 5, 2013 9:21 AM
    Moderator
  • OK - thanks - i shall follow your steps. Currently, it all appears to be Validated & the warnings about not being genuine have gone away - the desktop background no longer says it is not genuine. I am able to install windows updates BUT it will not allow me to install Service Pack 1. It keeps telling me to install SP1, i do it, click through all the steps, but after every time, it keeps asking me again to install it (because it didnt really install properly in the first place i guess)
    Wednesday, June 5, 2013 10:43 PM
  • Please run a full CHKDSK and SFC scan....

     

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    CHKDSK C: /R

     

    and hit the Enter key.

    You will be told that the drive is locked,

    and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

     

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

     

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

    then run the SFC.

     

    SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    SFC /SCANNOW

     

    and hit the Enter key

     

    Wait for the scan to finish - make a note of any error messages - and then reboot.

     

     

    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

     

    Post a new MGADiag report with details of any error messages encountered.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, June 6, 2013 5:41 AM
    Moderator
  • At this point in time, as everything was looking "good" apart from the windows spasm regarding "genuine" copy of vista, i decided to manually install SP1 & SP2 - so i downloaded them and they both installed successfully.  Everything seems to be working well now. 

    Thankyou for the help

    Friday, June 7, 2013 5:10 AM
  • Please post a new MGADiag report so we can check that it's not likely to throw a fit later :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, June 7, 2013 3:25 PM
    Moderator
  • Here is the updated report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-6W87C-BYWHJ-FQFMP
    Windows Product Key Hash: e4wi23KMx9vWEF8M7uxrV/72RhM=
    Windows Product ID: 89584-OEM-7357706-95457
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {288E5B51-0AD5-49BF-BA02-8F366BCA9E4A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.130308-1436
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{288E5B51-0AD5-49BF-BA02-8F366BCA9E4A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FQFMP</PKey><PID>89584-OEM-7357706-95457</PID><PIDType>3</PIDType><SID>S-1-5-21-1115122760-2238442717-3474630945</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090804000000.000000+000</Date></BIOS><HWID>65323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: 177df7ed-709f-454a-91bd-947ec8a1e668
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89584-00146-577-095457-02-1033-6000.0000-1222013
    Installation ID: 007722346335785081853686194655367264774180767855045641
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: FQFMP
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAgACAAAAAgABAAEAln1E1Ta3jCZoZUa8hDTwrhAyHIjy9JqIzthw3qxWTFg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC A_M_I_ OEMAPIC 
      FACP A_M_I_ OEMFACP 
      HPET A_M_I_ OEMHPET 
      MCFG A_M_I_ OEMMCFG 
      OEMB A_M_I_ AMI_OEM 
      OSFR A_M_I_ OEMOSFR 
      SSDT DpgPmm CpuPm

    Monday, June 10, 2013 9:55 PM
  • and here is the CBS file link

    https://dl.dropboxusercontent.com/u/3533942/Misc/CBS.zip

    Tuesday, June 11, 2013 12:07 AM
  • That looks fine, apart from some common errors in the SFC scan, which I think can be safely ignored.

    Looks like you're good to go :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, June 11, 2013 12:45 PM
    Moderator
  • Great - thanks for the clean bill of health :)  I saw the errors in the SFC scan and it reported that they had been fixed. Now its time to Craigslist this baby !
    Tuesday, June 11, 2013 5:32 PM